Your funds will be available for payout once we receive delivery confirmation

[silverfoxx68]

Hi I've just received this message contacted ebay and is being sent to everyone 

That's me I'm done no more ebay for me bye bye

We are making changes to the way we process payments on eBay. Going forward, we’ll make your funds available for payout within 48 hours after we’ve confirmed delivery of the item. Until then, you’ll see a “hold” on your funds. This process helps keep our marketplace safe.

[ile136yz]

The eBay message you have received regarding a 48 hour hold on your funds. Maybe it is because you have made a high value item sale on 2nd December & you sent it RM Special Delivery (TM) 1pm.

[johannadee]

It's in the new Payment Terms and Conditions starting 4th February 2025. For private sellers funds will not become available for payout until 48 hours after delivery confirmation. If there is no confirmation, i.e. untracked or just not updated, it is 14 days after presumed date of delivery.

[ile136yz]

It seems to have happened today, 2nd December.

[sml192]

@ile136yz wrote:

It seems to have happened today, 2nd December.

---

I think it's just the notification messages that have started being sent out today.  The updated 'Payments Terms of Use' are effective from 4th December 2024 for new sellers and from 4th February 2025 for existing sellers.  The 'Changes to Funds Availability' help page that forms part of the updated 'Payments Terms of Use' only refers to the 4th February 2025 date.

This is indeed a very big change and there are going to be a lot of very unhappy sellers!!

Changes to Funds Availability:

https://pages.ebay.co.uk/paptouuksw/

[crg_music]

Similar to the V site, actually many sites, encourages faster shipping and it might end up meaning a transaction is complete sooner than currently, the 48 hours might be the acceptance window or why have it?. 

Business are tied to the 14 days distance selling rules regardless hence no change I assume.

[wysiwyg_steve]

Said it before, I'll say it again: Funds for sold items ought to be is the Seller's bank account asap. The longer eBay keeps hold of a Seller's funds, the more money eBay makes regarding the interest on those funds. The fact that they use c*ck and bull excuses to justify profiteering whilst delaying Seller's cash just makes it all the more galling.

[silverfoxx68]

Funny thing is I've recieved email and a  message about this so rang ebay got through to ebay specialist team and they told me they were rolling this out across the board for everyone

Now the thing is I've just checked my funde and I was able to withdraw my funds 

So I don't know what's going on 

Confused 

[tressygirl]

I believe this new system is coming into force on February 5th 2025

@silverfoxx68 

[silverfoxx68]

Oh OK thanks 

Well Ithats me done then I'm not having them hold my funds until after delivery no way 

[vinylvinnie]

If there are no sales, which is currently the case, then it'll not make any difference.  I have loads and loads of items up for sale - last week I got a disbursement of £2.03, this week it has more than doubled to £4.33.  My listings may not be the prettiest, or most complete, but I used to get around £300 per week.

Ebay has died!

[papso22]

I don't think it impacts business sellers.

[tommystrezures]

Indeed it doesn't.

"Proceeds from the sales of private or non-professional sellers become available for disbursement after the item is deemed delivered to its shipping destination as detailed on this help page . If you are a business seller, as defined in our business seller policy , proceeds from your sales on eBay typically become available for disbursement within 1 business day of confirming the buyer’s payment."

[signs_and_vintage]

I always use tracked 48 as a minimum even for my old DVDs (I've given anything worth less than £10 to charity, generally) so this is not great, but understandable.

Sold a £200 item last night and got money transferred to my bank today already (manually of course, but also the item hasn't even been collected yet) so for me at least the policy obviously isn't in play early as sone have suggested. At the same time, you can sort of see why they are doing it.

[theelench]

After reading this thread so far and knowing it's bound to get rather longer as sellers talk over all the hidden ramifications.

My first reactions.

It might persuade a few more business sellers using private accounts to register correctly?

Didn't etsy try compulsory payment holds some time back and provoked a widespread revolt?

Private sellers on ebay won't revolt but the number of those who won't come back after being bitten once in February, will swell the number who will leave in January if ebay starts collecting NINOs then.

As this, as usual, is aimed at slowing-down payouts to private sellers, is ebay guaranteeing payment after 14 days?  Using the 14 day Hold to ensure that all the other criteria for hanging-on to private seller funds (such as bank/ personal info. re-verification) are completed within the 14 day period?   Or will this new hold just be the preliminary, enabling ebay time to dream-up further Holds on the funds to keep the cash longer?

If ebay wants to revive itself by attracting new Private Sellers in any great numbers, compulsory payment Holds and slower pay-outs isn't the way to go about it.

Years ago ebay had an advertising slogan that DID attract many sellers  --  "List it - Sell it - Get paid."

I don't think  "List it - Sell it - Get paid when ebay finally gets around to it"  has the same ring to it.

[anne.craig]

So even if you send tracked, if Royal Mail don't update the tracking to delivered (as in about 50% of my sales), the hold will be for 14 days as if untracked.  I hope they have hired extra CS staff to deal with the fallout, that's a long wait.  The email they sent could also have been a bit clearer, it does not highlight this change and it's buried two clicks away near the bottom of a dense legal text when you get there.  I did not notice, was alerted by this post.  Big change to hide so efficiently.

[anne.craig]

Yes, similar to Vinted but much longer wait.  On Vinted, it's 2 days after delivery or immediately if the seller confirms.  14 days is considerably more.

[crg_music]

Yeah, Vinted shipping integration is light years ahead of ebay also like immediate and it will tell you the actual time it will clear.

It might be time to rethink your delivery service if they are not scanning, I find all but untracked letters are scanned 99% of the time so its just letters or large letter that are hit and miss/

Saying this its 14 days for all business sellers on vinted interesting enough and that starts from the time the buyer has the item in hand so potentially 21 days from sale before you get paid but thats the entire cooling off period done, I actually think thats a good thing, the transaction is dead and finished at that point, no claims weeks or months down the line.

What most people dont seem to realise is that business sellers on vinted get most of the seller protection fee so imo its worth the wait. They have a similar problem of business sellers pretending to be  private but there is a genuine benefit to upgrading.

I think ebay will be doing away with the old claim system and once you state you have the item there is no comeback from a private seller.

[vintique*violet]

Safe for whom?

[crg_music]

Saying 21 days, if you take a week to ship and then 5 to deliver thats 26 but thats your own fault