Seller Central

How to select postage for oversized item - wrong SD options

I’m trying to list an item that measures 55cm x 50cm, so it’s too large for Royal Mail and most other postage options apart from Evri. When I create the listing, if I try to turn off Royal Mail and the other unsuitable options, eBay warns that it wil...

Resolved! EBay profiting by not offering combined postage

Hello, customer made two individual orders and has been charged two P&P. i am unable to combine postage. ebay wants me to send them separate? I’m sure eBay is believe in that climate change nonsense but wants me to send packages individually? Rather ...

Why do eBay want to charge £6.65p for a book that weighs 175 grammes ?

I've had nothing but trouble since the new postage service started. It's a shambles ! I don't have a business, so the cheapest I can post an average hardback book(weighing around 400g) is £4.25p, but they tell the buyer to pay £3.38p ! They also say ...

9 day estimated delivery with royal mail!!!!

Royal mail have completed screwed up my ebay business. Ive a 99.9% feedback score with over 30,000 items sold. I have same day dispatch show and set as a policy. I received receipts of on time drop off and confirmation scans from royal mail. The prob...

Notification of delivery

I recently sold two items but when I tried to print the post labels I got this message:"Your label must be printed on the site where the shipment was purchased"I could not resolve this so I shipped the items by Royal Mail Tracked and they have been d...

How the Hell do I combine postage for several items?

Someone has bought several items and wants combined postage. Can't send payment details because ebay changed the postage method!!!!!!!!!!!!!!!!!!!!!!!!!!! Another has bought several...some with my normal Royal Mail postage and the others were changed...

Entering your own tracking number for non Simple Delivery items where compensation cover needed

Members should read this post first to understand that Simple Delivery, in many cases, will not give you any compensation coverage. https://community.ebay.co.uk/t5/Seller-Central/Where-you-REALLY-stand-on-shipping-using-Simple-Delivery/m-p/7860490 So...

custom postage

I listed 2 items in the same category and 1 was custom postage and the other was Special delivery. does anyone know why?

Re. Simple delivery Label

@kilomegacycle This is in response to your thread entitled 'Simple delivery Label' as I am unable to respond directly to that thread: https://community.ebay.co.uk/t5/Member-To-Member-Support/Simple-delivery-Label/m-p/8036838#M355846 Looking at the sc...

Postage funds

Hi All Any help appreciated as i cant speak to anyone on the phone about this.i sold 3 books to the same buyer (3 seperate listings). They asked for combined postage, i said thats fine. They made offers which i accepted and they went ahead and paid. ...

Is eBay set up to favour the buyers? Can small sellers survive?

Hi all, I am fairly new to selling on eBay, only started in November last year. I had some issues with buyers claiming their new item wasn't received. After a few Google searches, I feel like it's really unsafe to sell on eBay but please correct me i...

Resolved! how do you list anything bigger than 61cm?

Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...

"Mark as dispatched" - gone

As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer. Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched". But now wit...

How does combined postage work with Simple Delivery

Some bright spark in CS told me that to combine postage, all you have to do is use one simple delivery label and the buyer will be credited for unused labels after 30 days or so.I really cannot believe the stupidity of some of the answers CS give.If ...

Resolved! Muddled Up Postage Labels.

I inadvertently sent an item my husband sold to someone who I had sold something to - printing off various labels and sticking the wrong label on items. How do I send a label to each of them so they can both post the items to each other?

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Forum Posts

How to select postage for oversized item - wrong SD options

Resolved! EBay profiting by not offering combined postage

Why do eBay want to charge £6.65p for a book that weighs 175 grammes ?

9 day estimated delivery with royal mail!!!!

Notification of delivery

How the Hell do I combine postage for several items?

Entering your own tracking number for non Simple Delivery items where compensation cover needed

custom postage

Re. Simple delivery Label

Postage funds

Is eBay set up to favour the buyers? Can small sellers survive?

Resolved! how do you list anything bigger than 61cm?

"Mark as dispatched" - gone

How does combined postage work with Simple Delivery

Resolved! Muddled Up Postage Labels.

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