custom postage

[andy20678]

I listed 2 items in the same category and 1 was custom postage and the other was Special delivery. does anyone know why?

[jonatjonatjonat]

Price difference? Was one over £20 and one under?

[andy20678]

no both where under £20

[1902elder]

If you are selling with simple delivery, buyer is able to choose postage service.

[andy20678]

but how can i sell 2 of the same kind of thing with both simple delivery and custom postage

[sml192]

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@andy20678 wrote:

no both where under £20

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If they were both under £20 then you should have been able to choose either Custom Postage or Simple Delivery for each.  Have you tried revising the one tjat is listed with Simple Delivery you see if you can change it to Custom Postage?

[andy20678]

tried but can't change it to custom postage

[suelel1968]

@andy20678 you have to set the simple delivery to large letter. The custom box should then come up. If that doesn't work, post a screenshot.