Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
EBay Policy Violation: counterfeit item policy
I get so frustrated with eBay these days as there is nobody to talk to on the phone, although, from past experience, customer service is not much use anyway.I have had a listing suspended due to an apparent policy violation of the counterfeit items p...
Royal Mail or Evri
Can anyone help with this query please?If I offer free postage and select both Royal Mail and Evri as couriers can I be the person who decides which of these couriers to use when my items sell? I don't want to post expensive items using Evri because ...
Resolved! Simple delivery
Help! NOTE to The Gods of EBay .Your New 15th/4/25 : New enforced system of courier-'your way Only' ! 1) I Don't have a printer 2) l've been with you for nearly 10 years without one (.& + see positives reviews !) 3)The Only & post office is openONE d...
Does eBay change the SD label fee if it overrides buyer's/seller's choice of courier/service?
kat@ebay Hi Kat, I'm tagging you as I wasn't able to join today's weekly chat to follow up an unanswered question from last week's. Copied from the chat session on 23.07.25: @irt303 wrote:Hi there, I hope it’s okay to ask three questions in one post....
Special Delivery with £1000 insurance
Hi All Earlier this week I posted a high value Pokemon item and paid for the appropriate level of compensation via Royal Mail Special Delivery. The following day my parcel was successfully delivered and an image of the parcel including GPS coordinate...
How do you list anything bigger than 61cm? Part two.
Haven't had much time on this yet but first attempts with this new listing format today is like this to get back to your own carrier who will take your large/small items, (preview works, not tested with listing): Still start with over £750 - £800 is ...
Resolved! Returned shoes have wear on soles
I have received return of sandals that buyer wanted to return after over two weeks of having them. She said they would be returned in the condition that she received them. However having inspected sandals there is definitely wear and tear on the sole...
6th August
So 6th August is when everything is supposed to switch to Simple Delivery, even existing listings. Not sure how that will work because I don't have dimensions or weights listed for any of my items. It will also be the day I take down my listings if i...
Leaving Negative Feedback
Is there a time limit on a buyer leaving negative feedback, I sold a small hand made new fishing item at the beginning of JUNE and received Negative - feedback that the item was slightly damaged when received and used for the 1st time 2 month later o...
Resolved! Bank account problem - Joint bank account
Hi, hopefully somebody can help me with a problem I have encountered. I have just sold an item on ebay, having not listed anything for a few years. The sale has gone through, the item is delivered but the system is telling me I need to have a bank ac...
How can i cancel a return label and buy a new one
Hi, a buyer wants to return something, using a bs reason, but I know with ebay sellers have zero rights so I accepted the return and sent a label to the buyer through ebay. I think this was a royalmail label. But i didn't see anything about dimension...
Simple Delivery sucks for me too!
I've just taken many of the things I had on sale on eBay off because of this stupid and unhelpful new "Simple Delivery" policy. Whoever thought it would it was a good idea should have asked the eBay users first. I certainly won't be putting anything ...
Sales to USA after August 29th - Tariffs / End of de minimis
I asked about this in the weekly chat, specifically whether ebay are alerting US buyers to the fact that they will shortly have to pay duty on anything delivered from outside the US and marco@ebay helpfully later posted this link showing that there i...
eBay untracked delivery confirmation
When does my untracked parcel get marked as delivered? I have received funds and the buyer messaged me saying they received the item but the listing is still not marked as complete.
unable to find recent listing
I've been unable to find one of my recent listings, an engineer's surface plate, anywhere.I've looked under various list headings, it's nowhere to be seen. It is well titled, as I've listed similar before, and was listed a couple of days a go. Could ...
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