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Global Shipping Programme Enabled but Buyers Abroad Cannot Purchase – Urgent Issue Costing Sales

Hi eBay team,I’m writing to report a serious issue that’s severely affecting my ability to sell internationally.Despite being fully opted into the Global Shipping Programme (GSP) and having it enabled on all my listings (see attached screenshot), int...

Return request - "Just don't like it"

I'm hoping someone can help me with a return request I've just had. I sold some sheet music for a small amount, buyer has received it today and immediately asked to return giving the reason "just didn't like it". There is absolutely nothing wrong wit...

Are people changing postage to EVRI only....

Because I have given options - royal mail and evri and every sale I am making the buyer is choosing the expensive royal mail option. Do buyers have to choose a postage option or are they all just really annoying individuals wanting to turn me into a ...

Ebay simple delivery opt out

So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......

User avatar by Engager
  • 46257 Views
  • 440 replies
  • 231 kudos

Sender asked to return parcel Evri

Hi all, I ordered and item which was dispatched by the seller. However, on the tracking on Evri there is an update stating the below: The sender has asked us to return your parcel. Please contact the sender if you need help. Has anyone ever experienc...

EBay it’s the end for private sellers.

Well finally after changing the format of their selling platform it seems every couple of weeks you have come up with the ultimate level of stupidity with this latest total ridiculous set of changes. Nobody is going to wait what could be weeks to be ...

User avatar by Contributor
  • 49546 Views
  • 686 replies
  • 174 kudos

History of selling ….

Once upon a time..well a few years ago..you could find out how much you had made from selling on eBay from the day you started?I am in the uk..it was spilt in to three if I Remember correctly. UK sales USA salesand total sales? is it still possible t...

eBay removed an item "Policy Violation"

I had a genuine new and boxed Apple iPhone charger, which came direct from Apple with my work phone. The charger was surplus to requirements and my work said I was free to do whatever I wanted with it, so decided to put it on eBay. It was sold, but e...

Resolved! Your Account Is Under Review

The dreaded email we all worry about. Not entirely sure what i'm meant to have done. 99.8% top seller. All fees paid, all tax documents correct, all contact info correct etc. The only thing I think it might be is someone who didn't receive her orders...

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Resolved! Account restricted

Hello All, My selling ability has just been restricted with no prior warning. I'm not an active seller and have only sold a few things over the years. When speaking to support, they've said: 'We do try to provide the best environment possible for all...

Age verified delivery what postal service

I usually use Royal Mail Tracked 48 for all deliveries but the price of the age verified service for Small Parcel is practically double! £6.27 instead of £3.39. I guess that means it's uneconomic to sell cutlery any more. I have looked at other couri...

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