How do i view the detail of historical items i have sold on ebay

[jowill_3982]

I am trying to get some details on previous items I have sold on eBay, but there does not appear to be an obvious way to do this.

The sort of info I am looking for is when, opening bid price and sold bid price

Does anyone have any suggestions, please?

Thanks

[tressygirl]

Sold items remain for a maximum of 90 days on the Seller Hub,  then those items are removed.

You can though, request all information of past transactions using a ' freedom of information request'.  This takes a few days to complete.

If you add into Google...   Request Personal Data / eBay,   this will bring up a help page how to proceed.

@jowill_3982 

[jowill_3982]

Thanks for the quick response.... eBay do not make life easy do they?

[tressygirl]

That's why we are here !  😁

The sold items from 90 days is easy enough to find, but for historic items as there's simply no room to hold millions of details any longer than 90 days per member,  it can take a wee time longer to achieve.

@jowill_3982 

[jowill_3982]

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@tressygirl wrote:

If you add into Google...   Request Personal Data / eBay,   this will bring up a help page how to proceed.

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This did not work for me, no help page?? all I got was a summary of my Account similar to My Account link??

[rainbowtrax]

Here you are: Requesting your personal data | eBay. There's a submit link on that page.

[tressygirl]

Oh how odd,  others have found it's brought up years of transactions.  Did a link on that page not bring up the following?

Requesting your personal data

 

 

 

You can request a copy of the data we hold about you at any time through your eBay account. Once you submit your request you'll be able to download the report within a few days.

If this doesn't give you the details you require, perhaps contact eBay Customer Services,  I recommend though contacting them very first thing in the morning when the lines first open at 8 a.m. on weekdays  as there's more chance of Dublin answering,  hopefully they'll be able to show you how to receive historic transactions.

The easiest and quickest way to contact Customer Services is through this link, for a Call Back .

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

On weekdays lines open between 8 a.m. and 10 p.m. - 6 p.m.

Weekends lines open between 9 a.m. to 6p.m.

@jowill_3982

[m25jet]

@jowill_3982:  Try this link - it might be of some use:

https://community.ebay.co.uk/t5/Announcements/You-can-now-view-orders-history-beyond-90-days/ba-p/73...

[davrman]

If you keep all your emails, you should have at least two from eBay for each listing. The first is currently titled "XXX has been listed" with the start date/time and price, and a sold item generates another which now says "You made the sale for XXX" with ending date/time and price. The wording may vary with older sales, but you get the idea.

[johnwash1]

I can see everything on my 'Manage All Orders' page.

Try this: https://www.ebay.co.uk/sh/ord/?filter=status:ALL_ORDERS

And note that there's a dropdown where you can select 'This year' or 'Last year' or 'Custom' (I don't know how far back that custom one goes).

I don't understand why nobody has previously given this advice.  Am I getting some special display?

[eastern-lights]

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@johnwash1 wrote:

I can see everything on my 'Manage All Orders' page.

Try this: https://www.ebay.co.uk/sh/ord/?filter=status:ALL_ORDERS

And note that there's a dropdown where you can select 'This year' or 'Last year' or 'Custom' (I don't know how far back that custom one goes).

I don't understand why nobody has previously given this advice.  Am I getting some special display?

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Custom goes back exactly two years.

[jowill_3982]

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@m25jet wrote:

@jowill_3982:  Try this link - it might be of some use:

https://community.ebay.co.uk/t5/Announcements/You-can-now-view-orders-history-beyond-90-days/ba-p/73...

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I did try this but i am not sure I have linked to the "Seller hub" as I see thinning that gives me the option to extend the search past 90 days??

Thanks for your reponse.

[jowill_3982]

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@davrman wrote:

If you keep all your emails, you should have at least two from eBay for each listing. The first is currently titled "XXX has been listed" with the start date/time and price, and a sold item generates another which now says "You made the sale for XXX" with ending date/time and price. The wording may vary with older sales, but you get the idea.

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Yes i did think of this but me eBay activity os over many years and although I may have the archives still accessible I am hoping ebay can resolve in a cleaner way

THanks

[jowill_3982]

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@johnwash1 wrote:

I can see everything on my 'Manage All Orders' page.

Try this: https://www.ebay.co.uk/sh/ord/?filter=status:ALL_ORDERS

And note that there's a dropdown where you can select 'This year' or 'Last year' or 'Custom' (I don't know how far back that custom one goes).

I don't understand why nobody has previously given this advice.  Am I getting some special display?

---

I am a Private seller does this make a difference? when I use your link I get a page detailing general info about the Seller Hub....... do I have a seller Hub?

[jowill_3982]

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@tressygirl wrote:

Oh how odd,  others have found it's brought up years of transactions.  Did a link on that page not bring up the following?

Requesting your personal data

 

 

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

On weekdays lines open between 8 a.m. and 10 p.m. - 6 p.m.

Weekends lines open between 9 a.m. to 6p.m.

@jowill_3982

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I will try this option in the morning and let you know.....

Thanks

[eastern-lights]

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@jowill_3982 wrote:

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I am a Private seller does this make a difference? when I use your link I get a page detailing general info about the Seller Hub....... do I have a seller Hub?

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I think Seller Hub is something that you opt in to. Private sellers can use it but it is designed with business use in mind. Some people like it (I do), some people hate it. It is possible to opt out if you don't like it.

[m25jet]

@jowill_3982:  If you still haven't got the information you want try a Freedom Of Information Request.  eBay may be a law unto themselves, but they still have to comply with the laws of the land...

https://www.gov.uk/make-a-freedom-of-information-request/how-to-make-an-foi-request

[johnwash1]

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@jowill_3982 wrote:

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@johnwash1 wrote:

I can see everything on my 'Manage All Orders' page.

Try this: https://www.ebay.co.uk/sh/ord/?filter=status:ALL_ORDERS

And note that there's a dropdown where you can select 'This year' or 'Last year' or 'Custom' (I don't know how far back that custom one goes).

I don't understand why nobody has previously given this advice.  Am I getting some special display?

---

I am a Private seller does this make a difference? when I use your link I get a page detailing general info about the Seller Hub....... do I have a seller Hub?

---

I'm a private seller as well.  I guess at some point I must have opted into the Seller Hub.  I don't particularly like the seller hub page itself (I only use it to see how many listings I've used up this month), but I use other pages, such as the one I linked to, a lot (and hadn't realised it might be dependant on my using the seller hub).  I don't see why ebay would make such a dependancy, but this is ebay-land.

[jowill_3982]

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@tressygirl wrote:

Oh how odd,  others have found it's brought up years of transactions.  Did a link on that page not bring up the following?

Requesting your personal data

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

On weekdays lines open between 8 a.m. and 10 p.m. - 6 p.m.

Weekends lines open between 9 a.m. to 6p.m.

@jowill_3982

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Interesting I had a call back from eBay however the sum total of their response was

1. I cannot see any sales history back further than 90 days

2. I cannot raise a Freedom of information request

3. I raised an official complaint and they do not allow members to view the progress of this complaint???

[tressygirl]

Mmmm , we all know one can get different answers from different CS agents,  and telling you you cannot raise a Freedom of information request is not correct.

Do you think you spoke to the Philippines call centre?  If you contact CS now,  there's more chance of Dublin answering I would advise trying again but only speak to Dublin.

Dublin usually answer first thing when the lines first open,  use this link and try again now:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

@jowill_3982