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Buyer moved

I sold an item contacted by buyer. They had moved not left forwarding address. Royal mail attempted delivery put ? mark on site. ebay still deducted amount from me. Does that mean buyers can put in any address then claim refund even if they get the i...

User avatar by Engager
  • 41 Views
  • 2 replies
  • 0 kudos

Fake website selling ebay items!

There is a fake website selling items they have copied from legitimate selling platforms (Vinterior, Chairish, 1stDibs and of course Ebay) for only 25% of their retail price. Checking this morning they have copied a number of my listings and many fro...

Not received, who issues refund?

A buyer has raised a claim for a refund for an item not received. It was sent through simple delivery, within UK, but it's 6days overdue and Evri tracking says they still have it. Should we (private seller) issue the refund? I thought the whole point...

Support from eBay seems to be AI?

I usually had very little problems selling a few personal designer items on eBay via the global shipping, however within 1 day I seem to have 2 issues selling.First one is a Prada dress a buyer in the Netherlands bought (feedback of 1 over years of b...

User avatar by Contributor
  • 96 Views
  • 1 replies
  • 1 kudos

Buyer moved ebay refunded deducted from my account

I sold an item contacted by buyer. They had moved not left forwarding address. Royal mail attempted delivery put ? mark on site. ebay still deducted amount from me. Does that mean buyers can put in any address then claim refund even if they get the i...

User avatar by Engager
  • 18 Views
  • 0 replies
  • 0 kudos

This takes the biscuit. Can you beat it?

Posted an item on monday via SD. It is in Royal Mail's system and tracking indicated that they hoped to delivery today (before 2.00 pm). At 4.30 had a message from the buyer saying that it hadn't arrived and could I chase it up. I give up. Can you be...

%20 VAT Auto applied all my listings

Recently, I received an email from the eBay team stating that I am not operating from the UK. However, I am a UK business seller, all my inventory is located in the UK, and I ship from the UK using eBay shipping labels.Now eBay has automatically adde...

User avatar by Contributor
  • 623 Views
  • 28 replies
  • 0 kudos

Simple delivery and age verification ...

So I cant believe I am sitting here having to ask this but I literally cant list any items right now. So as a for instance I want to list an axe which is a tool axe for chopping wood allowed by ebays policy. It locks me into simple delivery on mobile...

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