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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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MC011 Restriction

Hi eBay community,I'm in a desperate situation and hoping for advice or similar experiences. Here's what's happening:6+ years account of good standing. Barely ever sold things before, but just sold three items in the past two months or so, and listed...

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Latest News About Combined Postage Simply Delivery

I had a buyer who won 3 items via auction , I sent her a message asking her to give me time to speak to customer service before making payment. I spoke to the first agent this morning at just after 8am . He confirmed there was a way to combined posta...

Refund Scammers - EBay do nothing!

So I’ve been scammed. I’m a seller. Sold an item for £185. Customer received it and said there was an issue and can he refund. I’m yes of course sorry and accepted the return. A few days later a tracked envelope arrived with a pen in it? No tracking ...

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Rip off eBay

Another corrupt company has now shown me that they have joined the growing scam culture that is unfortunately being accepted in our country. It all comes down to the simple things that we are tought to avoid by our elders are now acceptable in today'...

Updates to eBay’s Promoted Listings programme

I'd love to see how eBay can justify this changed to "promoted listings". (In an email received a few minutes ago.) In future, if anyone ever clicks on a promoted listing, the promoted fee will be charged, even if the actual buyer did not find it thr...

Resolved! partial refund not available

Hello - I'm currently trying to refund a buyer. The buyer stated the item was defective/ not fit for use. I accepted the return and awaited the item. Which I got today. The buyer did not send everything back that they should have - something that hol...

Buyer Returns A Item Without Opening A Return Case

I sold a brand new Fragrence Defusser , on arrival the buyer said it was not as strong as a previous one he brought . I told him he would have to pay the return postage . He then said it had been opened already . It arrived today without him opening ...

Ebay easy postage joke....

So I've sold something and thanks to this the buyer has selected easy postage 2nd class letter - maximum depth 0.5 cm. The item is a greater depth than that (eye pencil in box) - add any padding to keep it safe etc. So basically I will be paying more...

Resolved! Simple Delivery

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage

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