Seller Central

Royal Mail 2nd-Class Letter – what’s changing and what isn’t

Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...

SIMPLE DELIVERY!

MY 18 YEARS AS AN EBAY SELLER HAS COME TO AN END. THE SYSTEM HAS OVER SEVERAL YEARS BECOME MORE AND MORE ANTI SELLER. THE IMPOSITION OF THE "SIMPLE DELIVERY" SCAM IS THE LAST STRAW. IT DOES NOT MAKE SELLING EASIER FOR ME.AS OF TODAY, I WILL NO LONGER...

eBay DHL collection

Sold a keyboard on eBay. Went to download QR code so I could drop off keyboard but instead got a Collection by DHL next day for pick up by then. Trouble is I won't be here, and never used DHL. There seems to be no way to change and contacting eBay is...

Resolved! Need help with return postage - buyer is refusing to use label and started a case?

Hi, relatively new seller here so apologise is this isn't the correct board. I have just got my first return. Provided a label but because the item is so large I had to manually provide the label, I purchased a DHL shipping label and provided a valid...

Buyers cancelling order counts as a defect?

I was getting my funds within 24 hours but I had two buyers request to cancel 2 orders each for reasons such as “found better price elsewhere” and “bidding too high and couldn’t justify the price anymore” so i thought i’d be kind and cancel the order...

Wrong postage on listed item

Has anyone else had problems with the wrong postage showing on their listed items even though it shows the right price when it’s on the draft listing?

"We're reviewing the buyer's return" - what gives?

I received my first return request yesterday morning. I accepted the return and sent a label to the buyer through eBay (through gritted teeth - not happy at paying £3.25 to have a DVD that I sold for £10.99 returned to me, if indeed I receive the sam...

Catastrophic drop in sales this year - what is going on?

So the months in the lead-up to Christmas should be the busiest of the year for me as a toy seller. Yet my October sales are one third of what they were the last couple of years, November is shaping up to be similarly atrocious and I will be left wit...

buy now

found the answer please lock thread

Resolved! No Longer Selling And Minimal Buying Due To Simple Delivery And BPF (Version 2)

This Discussion Thread Is For Private Sellers Who Also Buy.PLEASE KEEP POSTS ON SUBJECT ONLY SO THIS THREAD IS HELPFUL FOR USERS.

Resolved! buyer abused a return, ebay promised to refund the return label fee. almost 3 months on, no sign of

As it's only £3.25 i havent really looked for the return label refund before. However today ive had a buyer curse me, spend over an hour arguing with me in messages all because he thinks the 6 RIGHT ARROW keycap on a keyboard 'should be labelled as 6...

Fraudulent vehicles

Evening all,In my search for an old Series Landrover I have come across several much newer 90 and 110 models, with older registrations/VIN's.I have contacted ebay to report them but they've not taken any action. Does anyone have any suggestions on ho...

Simple Delivery - case closed in my favour now buyer opens a return request HELP!!

Hi, I've been selling for years so thought I'd come across everything until this issue with 'Simple Delivery' PLEASE HELP!Sold an expensive CD and buyer says packaging was empty when delivered and so opened an 'item not received' case. I used a prope...

UPS sent to wrong address

Hi, I sold an item and posted it using ebay tool with UPS shipping to italy I labelled the parcel and sent it via their drop off locker All was well until the buyer asked what has happened, he has checked the tracking and it 'hasn't been dropped off'...

Ebay Offensive Material Policy Regarding Nazi Emblems

Recently placed an ad to sell my German Naval Clock.The dial has a 3mm Swastika which I covered with the Clock hands (see image).My ad was immediately removed by Ebay,saying it contravened their Offensive Material Policy by displaying a Swastika.OK t...

Why does eBay allow phony sellers selling counterfeit products

A seller was selling 15+ bottles for Chanel Allure They RRP at £110 but he was selling them at around £50, my bid went to £42 and I won I didnt check the sellers feedback before I put my bid in, he only bought 3 products and clearly a new account I r...