Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
How do I get a RM label for upload to eBay (for a return)?
I had my first return request this morning. I've asked the seller what the problem is, but I doubt they'll respond as they didn't message me before opening the claim ('Doesn't match description or photos'). I know I need to accept the return and refu...
Item is heavier than the 2kg label provided by ebay
I have sold an item that weighs nearly 3kg but the ebay label it gives me to print off is only upto 2kg and i can't seem to change it, Any help will be much appreciated
Catastrophic drop in sales this year - what is going on?
So the months in the lead-up to Christmas should be the busiest of the year for me as a toy seller. Yet my October sales are one third of what they were the last couple of years, November is shaping up to be similarly atrocious and I will be left wit...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Ebay automatically changed listing postage settings - to underweight & under paid
(Revised from previous post as apparently you are not allowed to mention other websites by name - talk about paranoia ) .I have only made 3 sales since Ebay brought in simple delivery. I have my account set to Royal Mail.Sold a Jacket today ,( 4/11/2...
Simple Delivery - NOT simple at all for combined postage
Just spent an hour with CS trying to get custom postage on my account; says can't be done.OK so then we went round and round in circles as I want to offer a fixed rate of postage no matter how many CDs a buyer buys like I can with custom postage. Was...
Why does eBay allow phony sellers selling counterfeit products
A seller was selling 15+ bottles for Chanel Allure They RRP at £110 but he was selling them at around £50, my bid went to £42 and I won I didnt check the sellers feedback before I put my bid in, he only bought 3 products and clearly a new account I r...
eBay Transaction Losses Up 19% In Q3, Mostly Due To Simple Delivery Claims
Interesting stat from the Q3 earnings call for those who missed it - Transaction Losses spiked a significant 19% year over year with CFO Peggy Alford telling investors it was mostly due to increased consumer protection costs of Simple Delivery, ie. p...
Scammers
I have lost all trust in eBay & wanted to warn sellers of a scam I have been subjected to, and eBay have been no help at all!! I recently sold a ring, whereas I was contacted immediately, from a person I thought was the buyer, asking me to change the...
eBay Signs Small Business Payments Fairness & Transparency Pledge
I thought some around here might be interested that eBay UK joined PayPal, Temu, OnBuy, Stripe and others in signing the Office of the Small Business Commissioner's 10 point payments fairness and transparency pledge. https://www.smallbusinesscommissi...
Change to Buyer Protection Fee from 11 November 2025
In case anyone hasn't noticed ebay's latest announcement about BPF, here it is below:========= Changing the fixed fee portion of the Buyer Protection fee On Tuesday 11 November, we’re updating the fixed fee portion of Buyer Protection from up to £0.1...
Buyer wants to return item he damaged after a week's use
Buyer was happy with the item when it arrived to him. He left a positive feedback saying how good the product is, and is working well. After a week, he has been using it, he wrote me to say he wants to return it. He cannot get it to work he says.The ...
Adding Best Offer
I have an item on sale with a few watchers, I want to now enable the Best Offer option, but it won't let me. Do I have to end the item and relist it?
Resolved! Simple delivery problems with Age verification on saw with no blade
I am really struggling to post a listing for a reciprocating saw without a blade. I guess eBay sees this as a bladed item and forces me to use age verification, which on it's own would be bad enough, but then it won't let me add age verification to t...
Collection in person + refunds
I have recently had a sale for a large item which is collection in person only. A buyer has paid and the money is sitting in my account, and has agreed a date to collect. In their messages they have made passing reference to trying out the item befor...
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