Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Thoughts on the HMRC and National Insurance Number issue
I'm no longer selling due to Simple Delivery and I am sure that that will affect eBay's revenue from private sellers as well as have a knock-on effect from people buying less due to having less to spend. I should just forget it but the whole thing is...
Resolved! Postage costs
Can anyone help please? Sorry don't know if this is the right board, tried member to member with no luck. I listed an item with simple delivery, buyer pays. As usual I was given the choice of postage options. I selected large letter at a cost of £1.5...
"Mark as dispatched" - gone
As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer. Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched". But now wit...
Late delivery defects / royal mail not scanning
Hello We have recently had a barrage of late delivery defects taking us up to 4%, resulting in us being due to loose our top rated status this month. We have recently switched to Royal Mail as our default courier, but it appears they are regularly no...
'sell for free and support black sellers'
Did a double take when this heading landed in my email. I'll just leave this here. Looking forward to more helpful support from ebay. No giggling from the back who say we are supporting Chinese sellers.
Return shipping label costs?
How and where can ~I find out how much eBay charge for return shipping labels?If it's cheaper I'll send an Evri label myself. The return is a clear cut case of "not as described" abuse, but I will resolve the if the seller actually decides to return ...
Contacting customer support here?
Is it possible to contact customer support here? I understand that everything but 'get us to call you' has been removed, but I'm going round in circles with an issue with a buyer.Connecting to overseas call centres where operators don't understand yo...
Item delivered but buyer says then stolen before they got home
I have a buyer who opened a Item Not Received case, so I checked the Evri tracking and it is marked as delivered to secure porch.The image shows the item outside the buyers front door (large heavy item) but inside as they live in a one up, one downst...
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
Resolved! Global shipping sale. Unsure if the prepaid postage will cover the weight of item.
Still trying to get to grips with this new system. The item sold says 50 oz weight in the description on the order page which is 1.41kg. On my kitchen scales the packed item is around 1.55 kg. Not sure how to proceed as the prepaid postage is £2.75 w...
Simple Delivery Nightmare
This is more of an experience piece rather than a question or something I need support with- I have a handful of listings on the site and one sold yesterday that I hadn't revised so on the listing it still displayed the standard price for a small RM ...
Local Collection - when is the sold fund available to business seller?
If item is arranged for local collection, buyer pays, arranges collection with the seller.Buyer comes along with the collection code / QR code number sent by eBay, and gives it to the seller.Seller writes down the collection number (or scan the QR co...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Royal Mail price increase coming October 2025 could be the final straw.
Let's face it. Small sellers are doomed and have been since eBay decided to concentrate and subsequently bend over backwards for their larger seller's needs. Those that are barely hanging on in this unequal system, with its flawed fee structure and m...
Resolved! Item stolen from Evri Simple Delivery parcel and substituted with another item
Hi,Looking for some advice on how to proceed with this. Has anyone else been in this situation? I sold my old iPhone and despatched via Evri Simple Delivery in good faith. The buyer received the parcel but is saying the package was tampered with. It ...
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