Global shipping sale. Unsure if the prepaid postage will cover the weight of item.

[objects-of-intrigue]

Still trying to get to grips with this new system. The item sold says 50 oz weight in the description on the order page which is 1.41kg. On my kitchen scales the packed item is around 1.55 kg. Not sure how to proceed as the prepaid postage is £2.75 which doesn't seem right to me as before this simple delivery change I was sending tracked 48 on everything and it was costing over £4. There's already a tracking number. Does that sound right??? The item is valued at £89.99.

I have the global shipping address of the recipient.  Could I simply go into the post office and do a tracked 48 to the same global shipping address with the same reference number as on the invoice. The tracking number will be different won't it. Will that even matter so long as I put the new one in.

I probably sound like I'm confusing myself. Do I just use the prepaid?

[style_wise]

What size is the 1.55kg box, and is the label for Royal Mail or EVRI please?

Or you could ignore this question and just take it in to send and see what happens. 😉 If eBay made a mistake with the size/weight the courier is supposed to honour the label anyway.

[objects-of-intrigue]

33 x 23 x 8 cms. Royal mail. I'm assuming the customer service will tell me if this works.  I don't see how it does. Even a standard 2nd class is 3.99 for that weight. Tracked 48 is £5.55.

So how could this work at £2.75. 

[podlingsmum2007]

Your item is a small parcel under 2kg. If simple delivery suggested the label and you kept it at their suggestion then you can use the label without worry. Is the £2.75 the net cost? If you are able to take it to a delivery office/sorting office they don't check the weight anyway.

[objects-of-intrigue]

Yep. £2.75.

[objects-of-intrigue]

I just don't get how if you send that through the royal mail normal service that price won't work. Is it because of the level of business ebay provides the mail couriers so more competitive rates?

[podlingsmum2007]

It's sent through ebays business account so they have better rates. I have read that they make 40-60% of what they charge for each label as profit.

[sml192 · Accepted solution]

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@objects-of-intrigue wrote:

I just don't get how if you send that through the royal mail normal service that price won't work. Is it because of the level of business ebay provides the mail couriers so more competitive rates?

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Yes, it's a business contract between Royal Mail and eBay which is based on average weight/size rather than actual.  Any discrepancies will just be monitored using sampling and taken into consideration when the contract is next reviewed. 

[bob.builder]

I think it is an issue eBay have when generating a gsp simple delivery label. I have a listing that states postage is over £6 in U.K.  Price was set by eBay simple delivery. 
it has now sold and is going abroad using gsp. EBay charge to buyer for delivery is £2.75. Obviously an eBay problem because it is still using the same Royal Mail 48hr service that they would have charged U.K. buyer over £6 for. 
I will just take my 2kg plus parcel to post office with the label they generated. Not my problem.