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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Forum Posts

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Does ebay Realise It's Made A Mistake ?

Just noticed the Featured Posts on the SC, Forum Posts page. "Seller Meet-Up in Wales" Looks like 3 people in someone's living room. "Seller Meet-Up in the Chamberlain Room, Birmingham". A bit more ambitious with a couple of dozen chairs. But it does...

This new payment system is garbage

EBAY you messed up big time here, coupled with simple delivery, You have made things worse, much worse, My items have been delivered And I have had positive feedback and yet you still hold my money, This is getting beyond a joke. The payment should b...

Resolved! Having to opt out of Simple Delivery on EVERY LISTING

OK so listing some items tonightgood news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping ratesbad news - I have to opt out of Simple Delivery every time I list even though I am...

User avatar by • Engager
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I NEED HELP

I'm using Ebays Custom Post Royal Mail Tracked, but iI'm having to wait two weeks for payment from Ebay , even when buyers have left positive feedback

Resolved! INR claim query

This is a brief question about a recent INR claim I have received. The buyer had already given fairly detailed and relevant positive feedback for the item, so I queried, in the case, whether he had actually received it. He simply replied "item receiv...

Listing (upto 8 times)

Hi, just a small query hoping someone can clarify. After I have used my free listings I understand I will be charged 35p there after. However, I thought once re-listed the item would not need to be listed for another 8 weeks, (it states listing free ...

Buyer does not recognise transaction

How can it possibly be fair that you have to reimburse a buyer after an order has been shipped and then they put in a chargeback and claim they dont recognise the transaction. Item just under a tenner so no tracking. So I get to lose the items and th...

User

Has anyone had dealings with this buyer? Bought a Sonos Bluetooth speaker from me. Sent by royal mail tracked 48 and have photographic proof of delivery. Still showing as he hasn't received the item. I believe he has bought items under a different na...

Resolved! Yet another buyer protection fee thread

I'm sure I'm not alone in having not quite got my head around this yet. I have an item for sale at the moment... It's up for £275, which with the buyer protection fee comes to £286.72. Someone has made me an offer on it: my seller dashboard tells me ...

EBAY CUSTOMER SERVICE PROBLEMS

I'LL TRY AND KEEP THIS SHORT, BUT I'VE NO CHANCE.IN UK LAW A BUYER'S CONTRACT IS WITH THE SELLER, NOT THE DELIVERY COMPANY.EVRI DRIVERS ARE PAID PER DROP, IT'S OF NO CONSEQUENCE TO THEM IF THEY GIVE IT TO YOU PERSONALLY OR LEAVE IT ON THE DOORSTEP FO...

Resolved! Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Hey all, This morning I've had several customers contact me from the US saying that even though they are watching my items, and could purchase them yesterday through the GSP they can no longer do this and all my other items that they are not watching...

'Simple Delivery' failed, now a test case - worried

Private Seller here, I sold a gold sovereign for £590 on ebay and was forced to use "Simple Delivery" as you all know. Both ebay and RM tracking show it as delivered, RM say they left it in a safe place and uploaded a photo. Seller says package has g...

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