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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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'Simple Delivery' failed, now a test case - worried

Private Seller here, I sold a gold sovereign for £590 on ebay and was forced to use "Simple Delivery" as you all know. Both ebay and RM tracking show it as delivered, RM say they left it in a safe place and uploaded a photo. Seller says package has g...

Resolved! Yet another buyer protection fee thread

I'm sure I'm not alone in having not quite got my head around this yet. I have an item for sale at the moment... It's up for £275, which with the buyer protection fee comes to £286.72. Someone has made me an offer on it: my seller dashboard tells me ...

Simple (laughable title) delivery

Attempted to list an item today. Already have selected to use royal mail as don't like evri. I checked preview and it said royal mail but when listing went live it changed to cheaper standard tracked and doesn't say who this is. Anybody have a soluti...

Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by • Contributor
  • 3789 Views
  • 58 replies
  • 39 kudos

This new payment system is garbage

EBAY you messed up big time here, coupled with simple delivery, You have made things worse, much worse, My items have been delivered And I have had positive feedback and yet you still hold my money, This is getting beyond a joke. The payment should b...

Buyer claims not received

I sent a item to a buyer. It was received on Saturday. Buyer has opened a not received case saying it didn't arrive. Also sent a message saying - Buyer: not received So I sent a picture of the delivery asking if it was somewhere they recognised. Buye...

I NEED HELP

I'm using Ebays Custom Post Royal Mail Tracked, but iI'm having to wait two weeks for payment from Ebay , even when buyers have left positive feedback

Defrauded by a buyer

Late last year I sold an item on Ebay. The person complained about the item and demanded a refund claiming it was not as described; he also gave me negative feedback. He was refunded but did not return the items. Within a short time, items identical ...

Resolved! INR claim query

This is a brief question about a recent INR claim I have received. The buyer had already given fairly detailed and relevant positive feedback for the item, so I queried, in the case, whether he had actually received it. He simply replied "item receiv...

Resolved! Having to opt out of Simple Delivery on EVERY LISTING

OK so listing some items tonightgood news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping ratesbad news - I have to opt out of Simple Delivery every time I list even though I am...

User avatar by • Engager
  • 35189 Views
  • 437 replies
  • 31 kudos

Does everything now need to be tracked to get paid?

Hey all, does everything now need to be tracked for funds to be released? I used to have a business account on here selling single trading cards that I I used to do free 2nd class post on. Looking at this new system this wouldn’t be beneficial. I sti...

Unable to list an item with collect only delivery

Hi. I'm trying to list a large and heavy item for collection only, but despite choosing the postage policy as "Collect only" when trying to submit the listing a red flagmessage comes up saying "If you wish to offer either flat or calculated postage, ...

Does ebay Realise It's Made A Mistake ?

Just noticed the Featured Posts on the SC, Forum Posts page. "Seller Meet-Up in Wales" Looks like 3 people in someone's living room. "Seller Meet-Up in the Chamberlain Room, Birmingham". A bit more ambitious with a couple of dozen chairs. But it does...

Listing (upto 8 times)

Hi, just a small query hoping someone can clarify. After I have used my free listings I understand I will be charged 35p there after. However, I thought once re-listed the item would not need to be listed for another 8 weeks, (it states listing free ...

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