Your February 2024 Seller Update
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Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
A buyer has messaged me asking how to resolve a situation where a sale of a new electrical product has apparently gone faulty 2 months+ past the delivery date. Of course I know the 30 day faulty goods return rule, and that I'm not obliged, nor can I ...
OK, I find this a bit odd but gonna mention it anyway. So, as private sellers, the wife and I have one account to sell the many kids toys that we purchased for them over the years and one to sell unwanted household goods and just about everything els...
Sorry, another question! I've listed some machinery and vehicle major units, engines and the like. They've been stored unused for some years; some I knew the condition of before storage, some are a bit of an unknown, any of them might have deteriorat...
Delivery estimated 12th Oct. Raised Enquiry 19th Oct. Gave 'Chat' description of item and valuation but can't get any further with them. Enquiry died 25th Oct. Now 4th Nov. 'Chat' told me to claim but there's nowhere to find a claims form and 'Chat' ...
Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers that may have been trading for decades and have a spotless reputation.I have recently had my 100% feedback score spoiled by a buyer with a feedback score of 4...
Has anything changed recently as we noticed Sales have Dropped once again since Last week.We have gone down from steady sales of 10-12 to 0 from last week. Any suggestions would be much appreciated.
Not sure if this has already been covered (I couldn't find anything about it using the Search function) so... From the Royal Mail website... IMPORTANT NOTICE: From 22 April 2024 we will be prohibiting ‘Knives or Blades’ defined by s141A Criminal Just...
Buyer bought a standalone VR headset. This means it can be used without a computer. It can connect to the computer and display the images from the computer through the VR headset by either plugging in a USB cable or stream the video wirelessly. The b...
We have had two buyers try to scam us recently using eBay returns. It appears that they open a return as normal on eBay and obtain their Royal Mail Tracked Returns label. However, the item is returned to a different address delivered by the same Roya...
Hi all, I'm hoping someone might have a suggestion because I have tried everything I know. Last month a buyer contacted me to say that his purchase item was faulty and he wanted to return it. I messaged him back asking if he was able to print of a re...
Hi folks, As from today, it's now FREE for private sellers to sell any pre-loved clothing item listed from today or those pre-loved clothing items already listed which sell from today (8th April) will not be charged any basic listing fee's or FVF's. ...
Hello all, hoping you can help me, I've just noticed that eBay has started making me expected delivery times longer, rather than showing "next working day" it now shows "3 working day" so got me looking into my service metrics, and I am very surprise...
I am getting totally fed up with the number of bidders who do not pay. It is definitely on the increase and I am not sure quite what measures eBay are taking to counteract this. I know the bidder will get a strike but how does this affect their abili...
Another member wants to view some collection only items I have listed. It seems to me that to provide my contact details so they can do so breaches the member to member contact policy, which says: "We don't allow our members to ... Exchange any perso...
I've not sold for over a year so a bit rusty and was looking at the 'Fees for private sellers' page where it says .. "Free selling for pre-owned clothesIt's now free for UK based private sellers to sell clothes. You won't pay final value fees or regu...
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