Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
International postage tables no longer working
Hi,I initially posted this on the Member to Member support, but a couple of users messaged me privately asking that I post it here for a better chance of being seen. Hope that's OK.I have international postage tables set up to provide an accurate P&P...
Technical issue affecting Simple Delivery Evri Ship-to-Store labels.
Firstly my apologies if there is already a thread on this topic (I’m surprised that there doesn’t appear to be any given that I am assuming this issue is widespread). I have just been to a parcel shop to drop off two parcels however upon scanning the...
What a joke to get a refund on postage
I had to contact ebay via a phone call to be talked through a 7 page performance on getting a £15 rip off postal charge that i could get with any courier for £8:40. Think it better to sell via other outlets.
Resolved! Something went wrong and we were not able to generate the label
Hi, I am trying to purchase royal mail postage through eBay but when I click purchase postage label I get this message "Something went wrong and we were not able to generate the label" is there a problem or am I doing something wrong?
Postage.
Hi, I am listing an item which is over £500 Which postage selection do I pick for insurance purposes? It isn’t very clear. I am going to pay the postage cost as the seller but I would like to be insured and eBay only provide weight and dimensions cri...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Global shipping usa
Has global shipping to the usa from the UK been suspended had the last two items knocked back due to the buyer being unable to pay if this is the case would have been nice of ebay to update people both here and in the us properly.
Bladed items new restrictions...
Just need to ask if there are things being put in place to accommodate the changes? The message I got was currently only UPS provides this service and I cannot use UPS. This would mean essentially the main part of my sales will be wiped out meaning I...
ParcelForce - Damage/Disposal of items
Long story short I'm having issues retrieving a parcel (as a buyer outside of ebay) with the intention to sell (on ebay) from ParcelForce. After 2 alleged delivery attempts, the 1st I was home, the 2nd I was out, the tracking information shows the pa...
Dhl collection selling an item
When will dhl turn up?
Packlink via Ebay Claims pending for over a month- Any suggestions
I have number of Packlink claims via ebay pending. Courier used was Yodel. Been in touch with the courier bu they saying speak to Packlink. Packlink has no contact details and they are not responding to any of the updates via email or chat. Please ca...
DHL courier driver is lying - who can help, not DHL and sadly not eBay!
I have an item that sold last week and was scheduled for DHL COLLECTION on Friday 24th between 08:00 and 18:00 but was later that day changed to 17:48 to 18:48 but they never arrived. A wasted day, as usual. However it gets far worse. My eBay listing...
BEWARE: eBay Postage Label defaults to Small Parcel for Large Letter items
The eBay postage label system is now defaulting to Small Parcel for small, low cost items which were listed and sold with Large Letter postage. In order to get Large Letter to appear as an option, I had to click on another parcel size and then click ...
Does buying postage from eBay protect the seller?
As a seller, is there any advantage to buying postal labels from eBay?Is there some kind of protection available when buying postage from eBay?I can see lots of sellers selling items posted 2nd class letter and there are very few defects / neg fb fro...
offering free postage is not viable anymore?
I would like to hear some thoughts and maybe get some advice on this, I currently offer free postage for most of my listings to keep up with competition since a lot of sellers in the same space offer free postage. It seems to be hurting my performanc...
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