Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Private sellers are forced to use Simple Delivery even the items are less than £10
Starting this week, my private account can no longer choose Royal Mail or any custom delivery option when listing or revising items — only Simple Delivery is forced, even though all of my items are under 100 grams and worth less than £10. Anyone else...
Simple Delivery price increase.
Ebay appear to have announced that from the 1st of September the price of Simple Delivery postage labels for items sent by Royal Mail will be increasing quite dramatically. However the message i read also states that this will apply to sellers who op...
IOSS number not pulling through to Royal Mail Click and Drop
Has anybody else noticed the IOSS number not coming through to Click & Drop over the last couple of days?
evri bulk upload from ebay & CSV upload errors..........
evri bulk upload from ebay & CSV upload errors.......... hi everyone, the evri website is not working for me at all. I know there can be issues every so often, but it is not doing the bulk upload. I have linked my ebay account and it was working but ...
Going to other platforms because of postage/feedback issues
Ebay doesn't seem to have a mechanism to receive feedback from buyers about the platform and so leaving this here in hopes that it is taken on board. I have gone off platform and have not bought an increasingly large number of items due to the lack o...
How to change parcel size after sale
Hello I’m completely stuck; I have sold an item to a French buyer using eBay’s international shipping programme, however when I generated the label at the post office, they told me the size I’d selected was ‘large letter’ when it should have been a ‘...
Order cancellation
A buyer place a order, but the order was sold already on another platform and I wanna refund their money
Combining postage
If a buyer buy several items. Who combines postage? Me? Or eBay? Ebay has done it for certain sales, but others not so. Buyers have complained to me that postage wasn't combined and blame me. But in this ebay postage programme, I don't get postage fe...
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
Simple Delivery Pricing Update - Royal Mail
I’ve just seen this on the Announcements BoardSimple Delivery Pricing Changes GM
Buyer overpaid on postage not sure if my error or simple delivery
I have just sold an item and I notice that the buyer has paid a higher postage then it should be, I do not know if this was my error or simple dleivery. He has over paid by a couple of pounds as I do not want to inconvenience the buyer by cancelling ...
Whats going on with Royal Mail? Just me?
Everything im sending lately 48 hours tracked is taking around two weeks to arrive? And ive now had my third package turn up to a buyer completely empty... I am well aware this is likely more the result of scammers, but their accounts seem very legit...
Simple Delivery - how to avoid/opt out?
want the option to post my item myself instead of simply delivery, there is no option of opt out, so i can post myself ! if there is any ebay representives out there can you please tell us how do we opt out of simply delivery as i tried for hours wit...
Resolved! Simple Delivery rip-off
Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...
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