Royal Mail Is not an Integrated Postage Service WHEN!
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23-09-2024 9:31 AM
As title says i had a look at a customers item that they say has not ariived yet and blazend across the top was royal mail is not an intergrated service.
When was that decided and when was we going to be told about it?
It's intergrated enough to allo the tracking number to be auto posted!
Re: Royal Mail Is not an Integrated Postage Service WHEN!
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23-09-2024 11:15 PM
I've just posted a Royal Mail Tracked 24, purchased through the eBay app less than an hour ago. Dropped it off at a Royal Mail Parcel Box and have come back to check, also seeing the same message. Not had any issues the last few weeks doing the same. Hopefully temporary? 😬
Re: Royal Mail Is not an Integrated Postage Service WHEN!
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24-09-2024 7:44 AM
I've had the same message on an order I have placed . I'm a seller too ,and have a package to send this morning with 48 hr tracked . A bit concerned about it .
Re: Royal Mail Is not an Integrated Postage Service WHEN!
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24-09-2024 8:19 AM
Mail (it also updated that I created a label), and on the RM website shows
it's been dropped off. I think if there was a problem, eBay could manually
track it (buying the label through ebay is surely proof enough). 🤞 I
suspect a temporary bug/glitch with the platform connections.
Re: Royal Mail Is not an Integrated Postage Service WHEN!
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24-09-2024 8:32 AM
It says exactly the same for Evri, Ebay is not integrated with anyone other than themselves and sellers who create misleading price listings which ebay allow.
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24-09-2024 3:51 PM
Hi all,
Thanks for flagging this with us, we will address this with our stakeholders, and then we will provide you with an update. In the meantime, you can continue to use this as usual.
Thank you,
Marco
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Re: Royal Mail Is not an Integrated Postage Service WHEN!
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30-09-2024 2:26 PM
Hi all,
I just wanted to confirm that this is resolved, and it looks like the message in question was only a technical issue. We've just double checked and we can see that it no longer says this, but thanks again for flagging this with us.
Thank you,
Marco
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30-09-2024 4:26 PM
I noticed this was also resolved in my records - thanks for getting this
reviewed and updating here! Much appreciated.
All the best,
Adam.

