16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

I have been on ebay for 16 years now. 2800 feedback at 100%, I have a system that works, that I have perfected, that I have invested in.

 

Ebay now steam roll their way into my postage system/strategy and dictate how I have to post my items.

 

I have been on the fence for a little while now contemplating leaving ebay (in particulalry with the buyers protection fee saga), but the forcing of simple delivery I am going to walk away.

 

Its not my first choice, having spoken to a customer service and begged them to remove simple delivery from my account, but I am told it is now the default method as a personal seller and sorry but thats the way it is now bucko!

 

Thanks ebay, you were a great platform for me over the years. Unfortunately you've pushed too hard this time, and its not working in my favour anymore.

 

I've been on the fence with Vinted and Etsy over the years, now its time to see if the grass is greener over there.

 

All the best,

 

Billus89

Message 1 of 44
See Most Recent
43 REPLIES 43

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

I notice that items bought from China to deliver to UK as in past item say £60 would charge £11.40 delivery, but now such clothing items are cheaper, but delivery from China set at £36.00 is this effect of tariffs or related to Ebay delivery charges.?

Message 21 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

I have been sticking with eBay since the SD was introduced. Since then, I have sold 4 items. Two of these I could do my normal postage via Royal Mail, where I picked my options myself. The other two I had to go with eBay's SD!

 

Maybe I have had a good experience with these two items, both of which were sold for over £60 each. But in using SD, the first item was with Evri and it was safely delivered, and the label process worked fine and my local post office also does Evri and Amazon and ParcelForce collections, so I have a good local service only 10 minutes walk from me. 

 

The second item postage was via Royal Mail, and again the label was easy. ( I do have a printer at home). And again was easy to drop off at my local post office. 

 

One thing I was a little perplexed about and I haven't investigated yet, is that the Evri postage was deducted from my eBay balance, while the Royal Mail was taken from my PayPal account (which I don't use that often, so it was good that I had a small balance in there)

 

I have yet to use the SD service for smaller and cheaper items, so I will see what happens. 

 

On my first experiences, I think if eBay continue to refine the SD service, then this may be usable. 

Message 22 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

Am I wrong in thinking that once you sell an item the buyer then can choose which postage they want, which could mean you are running around doing drop off at one place, going to the post office for another and so on? I do not have a printer and being in a rural area I had all my parcels collected, all tracked, easy!. And as for weights and sizes of your parcels, just so complicated. I also do not understand why they are deducting postage from you when you are still paying for it. Or does the customer pay for it separately, just ughhhhh, don’t get it, eBay, just put it back to how it was.! 😞
Sent from my iPhone
Message 23 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

You can go into your postage preferences and switch either RM or Evri off. If you had any sense, you'd switch Evri off permanently.
Message 24 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

I was made on offer for a stool I am selling, I was happy with the price, but said it ws collection only the asked if I could post but when I checked with themoney grabbers new system I could only use evri or RM now like stools it is higher than 61cm so could not use RM only Prcelforce,   but the  MONEY GRABBERS  will not let me chane so sale lost, and when I spoke to them they would not explain why, but I could but the price up 15,oo and have it post free, but what if they collect whyshouild they pay 15.00 more, no answer I also asked why they do not take COD, to protected they say, and not if they do you cannot claim the buyers protection feee said I

 

Message 25 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

I have only just started reading this from the original post as have received a message from ebay today saying that from 20th May (presumably the final deadline) you will have no option at all to do what you have written above and keep arguing with the screen until it changes to what you want.

I only started selling at the end of last year but have constantly had to do this with every listing, as they will keep taking you back to simple delivery, not to mention telling me what I should be charging for my items using examples that do not compare to mine, trying to insist that I include best offer, which I do not want to as have tried to price my items fairly in the the first place. Perhaps the most annoying is that I am constantly told I have not included lots of item specifics which I prefer to include in my own description, yet they have completely stopped buyers from being able to filter in item specifics so in many cases buyers may not even see your item. The reason behind this seems to be that you can then pay them a fee to promote your item but they don't seem to understand that if they are collector's items, most people are not going to buy a promoted item instead of the one they want.

I was pleased with how things went over Dec to Feb, but since then, very little interest shown.

I don't have a smartphone so I have just gathered I will have to use Evri to post items. I was completely happy to sort my own post on Tracked 48 Royal Mail, with good results and want to continue with that but obviously won't be able to.

Message 26 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

Completely agree with your comments😃

Message 27 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

Me too. I`m gutted with the changes eBay have forced upon us (BPF ,SD.)I have no printer or smart phone .

 

Message 28 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

When I had the SD option foisted unexpectedly on me, the postage rates seemed to be a lot more expensive.  I didn't take too much notice at the time but has anyone else noticed this.  Also I have sold some horse rugs in the past.  How will Ebay distinguish between a lightweight rug for a small horse and a thick winter rug for a large horse because the difference in weight is substantial.  

Message 29 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

Answering my own question, I have just checked the amount I paid for a parcel I sent yesterday and it was more expensive than if I went directly to RM.

Message 30 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

I think it should now go outside the eBay community, as this is just robbery
Message 31 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

I just came back to ebay (having been dormant for a while) to start listing some items only to find that I have no other option than Simple delivery and the fact that I have to reduce the price so that ebay can make more money in the name of this fake 'Buyer protection'. What a joke Ebay has become.

All these big organisation in the UK have become thieves because they know they can do whatever they like as there are no rules and regulations left in this country for the ordinary hard working person.

 

 

Message 32 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

I THINK A LOT MORE WILL BE FOLLOWING YOU. A NEW VERSION OF EBAY WILL OPEN AND WILL TAKE THE REST
Message 33 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(


@billus89 wrote:

16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN 😞



You posted this 2 months ago, but you are still here (and apparently still with over 1300 active listings!) 🙄

Message 34 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

People moan and justly do

Many are actually leaving many say they will for good reasons many stay on for various reasons 

let’s not attack the victims  but the actual perpetrators of the chaos 

who are without any shadow of any doubt EBAY

Message 35 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

Much of the blame lies with those who make idle threats - ebay will increasingly view all complaints and threats of action as being in a similar vein and will just carry on regardless. 

 

A lot of people have already left because they didn't like it here any more.  It has suited others to stay, but if someone is going to openly post a threat to leave, they have to actually mean it, or they just make themselves look foolish. 

 

I have been around these parts long enough and seen enough unwelcome changes that have given rise to significant numbers of people saying they are finished with ebay.  The one thing that has been most noticeable with the vast majority of those who come to these discussion boards purposefully to post to all and sundry that they are closing their account, is that they very rarely do so 😉

Message 36 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

I enjoy how my original post was revived after several months of the initial post - in such a time duration there has been some changes so let me explain (not that I need to). 

For the many people that have only just picked this up thread and seem to be throwing their two cents in now, let me fill in the gaps. 

I closed my account for 4-5 weeks after the post and enjoyed some time away from the eBay machine. This let me take thought of the situation and reflect on how I was feeling with what was happening. Time away and not thinking about eBay did a world of good!

I opened back up for a couple of weeks and have since had further time away, usually 7-10 days - currently open at the moment. 

I plan to wind this down, and it can be noted that I am currently listing job lots to move items quickly and in bulk that I have left. 

My time away made me reflect on the effort over the past years and a clean break seemed difficult l. 

I now open and close as and when I feel, and will be listing final items and job lots I have - not that this needs explaining to anyone. 

Unfortunately I seem unable to edit to the post title to reflect this scenario change from several months on, but appreciate those recently who have taken the time from their weekend to voice their concerns about my post and due some Sherlock work. 

I may be here for some time to come as eBay sales are down to almost nothing now (I envisage time away has Alison not helped but sales were a fraction of what they were anyway), and I envisage that hard break will become easier with this reality. 

Kindest Regards to all

 

billus89

Message 37 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

If it’s BPF and simple delivery that annoys you, for the new plastic display stands you could of course try out a business account.

Message 38 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(


@billus89 wrote:

I closed my account for 4-5 weeks ...........

 

I opened back up for a couple of weeks.........


Thank you for taking the trouble to make that explananation 🙂

 

However (being the rabid pedant that I am), you appear to have merely stopped selling for a short while, but haven't actually closed your account.  Had you gone through the 'Close my account' process, you would have had to contact ebay with a request to stop the close account process, or would have had to set up a brand new account under a new user name to start selling again if ebay had got to the stage in the process of closing your account permanently.  You can't repeatedly re-open and re-close an account at will if you have initiated the 'Close my account' process - you can only choose not sell whilst continuing to leave your account in operation 😉

 

Sorry, but as I said, I am a pedant 😉

Message 39 of 44
See Most Recent

Re: 16 years on ebay, and SIMPLE DELIVERY is the final straw. IM CLOSING MY ACCOUNT DOWN :(

Thank you for your interest in my story of the past few months, and also taking some of your time to share your thoughts. Being a fellow pedant, I had to pick up on a grammatical concern below 😉

 


@fotherbale wrote:

 

Thank you for taking the trouble to make that explananation 

I also have the pedant nature, and although I appreciate your observation and it is rightfully correct, I would have thought it was clear I hadn't closed the account at this stage, otherwise I would not have been able to reply to your detailed and most helpful reply here tonight 😉 .

 

I only wish that I could have foreseen how I would feel in the future when I made the original post several months back, and my only regret is that ebay does not allow me to edit my post title or previous posts to now reflect the reality that has come to fruition (perhaps there is a detailed solution for doing this?). I appreciate that my explanation can only go so far but still falls short of the expectations from the original post, and you have every right to be disappointed. 

 

With that now off my chest I shall sleep better tonight 🙂.

Message 40 of 44
See Most Recent
Got Postage related questions? Start here: