Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Ebay holding my money ransom
Posted again as answer incomplete.I have never sold on Ebay until this year. As we are downsizing, I have been selling old items from our loft which we have owned for years or been left by family who have since deceased. These items were purchased wi...
Non paying buyer
Hi,i sold an item recently that the buyer bid on during early stages of the auction. As soon as the item was won, a cancellation request was filed. I would have cancelled the bid if I had been contacted before but was annoyed they won and then cancel...
Payout minus postage amount - been charged twice?
Morning, I have received the last two payouts but noticed that it has been minus the postage label costs. For example, item sold for £30. Buyer paid £35.37 (£30 item, £1.92 buyer protection fee and £3.45 post). I bought the label from funds, but have...
Resolved! Payout not recieved
Payout not recieved in my bank. 17 days already spending but not recieved me . Total Payouts 4 ( £37.99, £204.00, £29.00, £30.00 ) . please give my all payouts .
Resolved! Payments held
I’ve recently sold two items. The money wasn’t available after the transaction. It then said will be available once delivery is confirmed. The delivery is confirmed and now it’s saying funds will be available in 2 days time! I’ve never had this befor...
E-bay balance withdrawals on demand not working.
I am having problems with the new e-bay balance system. I have funds cleared and available for withdrawal but the system doesn't appear to be working and I can't withdraw my money. I have contacted E-bay by telephone and the agent I spoke with has pa...
Changes again to payouts again
Why can't ebay leave a things alone they changed the payout so you had to request it now they are holding payment until an item has been delivered and verified Have I got this right and can we still post an item ourselves or are we expected to purcha...
Funds
Hi i registered my bank account ( had to wait 48 hours for this to link account, now I had to send bank bank card details, and it now says my funds are on hold again for up to a WEEK ,.. does anyone know if my funds will be in before the 7 days, was ...
Buyer paid then wanted cancellation , money gone
So, buyer paid for and item, half hour later wanted a cancellation, which I did, via my balance.My ebay balance is now £0 when should've been £182 after the refund.However go to transactions and it shows total funds as £175.27 (i got postage for othe...
Payments processing improvement ideas
Hi all, relating to recent payment holds changes, I believe there are at least a couple of improvements how this is handled that should have made sense to eBay from the idea's conception, alas, they didn't. 1. Release payment hold after item is shipp...
Payment on hold
Hi guys. I wonder if anyone can help me. I’ve sold an item that the buyer has received and is happy with….but my payment is still on hold. It should’ve gone to the authenticity guarantee….however the seller messaged me asking to send it straight to t...
Collection Code
My buyer sent a courier to collect the sold item. How do I get a collection code so I can access the money?
Low Payment
I have sold an item and only recieved £14Could someone please tell me how this is possible when the payout should of been £26 Thanks
Anyone being hit with refunds from Cleared funds rather than Pending when buyer fails to collect
Buyers makes offer and pays for an item listed as collection only. Despite numerous messages to arrange collection there is just radio silence. I therefore cancelled the order to relist. The refund has been made from my ebay funds, when the payment w...
Incorrect payout amount - less
I’ve recently made two sales and only received 1/3 of the payout from eBay - I’ve joined since 2015 with 100% feedback. the payment breakdown for each sale shows I should have been paid more. any ideas who to contact?
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