Payments
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One Time payment glitch

I just want to express how upset and frustrated I am with Ebay and this glitch I have been experiencing for nearly 6 months. I need to make a one time payment to pay my fee's so I can use my account again. Seems simple right? Certantly not.... the IT...

REFUND

I WANT TO MAKE A REFUND TO A BUYER, WHEN I TRY ALL I GET IS A MESSAGE ADD A PAYMENT OPTION TO REFUND THE BUYER, HOW DO I DO THIS

User avatar by Visitor
  • 307 Views
  • 1 replies
  • 0 kudos

Cannot verify bank account

Hi. I have sold something and need to add my bank account. I have tried to do this by typing in details manually which does not work. I have also used the option to link via a third party to my Santander account which looked like it had worked but th...

User avatar by Contributor
  • 284 Views
  • 12 replies
  • 0 kudos

Resolved! I have been charged twice

Hi, I have bought a product on Ebay paid via Paypal. Ebay has processed it, however, it has created another order of the same product on a different order number, so I have two ongoing orders instead of one. I have also two pending transactions on my...

User avatar by Contributor
  • 515 Views
  • 5 replies
  • 0 kudos

Getting money back

Hi I returned an item for refund well over a month ago now, payed by Apple Pay. Still haven't received any of the money back and wondering what's happening or going to happen. This is the 3rd time I've had to ask what's going on. Does anyone know if ...

User avatar by Contributor
  • 97 Views
  • 2 replies
  • 0 kudos

Resolved! Why can't eBay bring back instant payments ?

Well, it used to be pretty handy and very nice to receive instant payments after my items have sold on eBay... But now since eBay managed payments it is now a few hours to over 1 day delay before the money from my buyers is available at my bank for m...

Why are eBay charging fees on postage and packaging?

So I've sold a few low value items lately( £1 to £125) and I've noticed that eBay are changing final value fees on the postage and packaging cost. For example, the higher value item I sold had a total cost of £130.32 inclusive of postage & packaging....

User avatar by Member
  • 4691 Views
  • 35 replies
  • 19 kudos

Payments on hold

Hi buyer opened a item not received case but received the item days ago I uploaded tracking but they won't close case.Ebay have all my payments on hold even from other transactions.Why don't ebay close the case when tracking confirms delivery.

Money on transaction from Ebay.com

I have a UK ebay account which I've used to buy things only. I decided to start selling things and set up a fresh account but inadvertently set this up on ebay.com. I wanted to check where the money from the first transaction would go and got this me...