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Payments
Payments related discussions, questions, and input shared here
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Permanent Restriction - Funds on Hold

When I first learned of this restriction, I was told up to 170 days. The most recent update I've had is, minimum of 170 days and possibly up to 2 years. This is highly unethical practice from eBay, but despite lack of ethics it's surely illegal to ho...

Permanently suspended - funds on hold

My account has been suspended, with all products delivered, yet all of my funds are on hold (around £500) I spoke to eBay, and I was told I'd have to wait '170 days or more' to receive my funds. Has anyone else experienced this? Did you get your fund...

Account permanently restricted with £576.00 on hold.

I provided all the purchasing receipts along with my Credit Card statement as proof of purchase. They still restricted my account without cause. Now I have £576.00 on hold. Buyers already left me positive feedback but I am still out of pocket.What ca...

Photo ID

Hi I've been asked to provide photo ID an bank details after 12 yrs .I don't have photo ID or bank online I sent copy of birth certificate but they want black an white only ebay have now restrictions on my account ..any one else had this ...thanks

Is my Account money safe please .

I have not sold on eBay for 2 years or more. I used to take payments via Pay Pal Today I sold an item , the buyer said he had paid by PP but nothing appeared Instead I got a red dialogue box from eBay wanting me to tell them my Bank Account details. ...

Payments on hold

Hi buyer opened a item not received case but received the item days ago I uploaded tracking but they won't close case.Ebay have all my payments on hold even from other transactions.Why don't ebay close the case when tracking confirms delivery.

The decision is final and can't be appealed.

Does anyone have any idea to appeal a that's wrong ! Used the filter to sort out trouser size. 32L 32 W when they arrived from Poland the inside leg was 28 (would make a nice pair of shorts) seller offered a refund to an amout of money I was happy wi...

Account restriction

Ebay holding £23000 of my money! I have sold over 1000 items and have nothing but good feedback for 10 years.account permanently restricted 180 days to get my money. Literally could have to pull my children out of school and return my car as I’m curr...

Payment hold exemption when using eBay labels

Hi all, I'm a pretty new seller so currenly have any payments on hold which I fully understand and accept, however an agent on eBay's live chat told me today that if I purchase postage directly using eBay labels then funds will be automatically relea...

Micro deposits

Ebay says the amounts of micro deposits I have entered are incorrect but I have double checked bak account and they are correct so any advice please? I cannot find any way of chatting with an actual person

What the hell is eBay doing

So I just rejoined abay after ditching them because their customer service was terrible and the amount of counterfeit goods they allow. I couldn't believe they actually could get any worse. I sold my first item it was delivered but I've to wait a for...

Gift card

I sold an apple gift card worth £100. I couldn't take it back to tesco or apple as they don't accept refunds so I thought I'd try ebay and sell it. Someone bought it for £85 and I thought it was great. I then went to post office and paid for 1st clas...

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Refund

Hello,I would like to inquire about the situation where I have issued a refund to the buyer because the item was not delivered, but then the buyer has received the item afterwards. Now I just want to get my money back.Thank you!

refund

Hi all sold a watch to a buyer i have have proof of sending and can track to the Gatwick mc for delivery but thats how its been for a week the money is being held by ebay until its sorted out but my buyer is now asking for a refunddont blame the buye...

eBay stole my money because of their stupid agents!

Hi there, I have some funds on hold for 170 days because my account has been restrcied, However this period of time has been passed and now eBay asks me to add bank details in order to send my money but it seems that the restriction still didn't let ...