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Payments
Payments related discussions, questions, and input shared here
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Forum Posts

Resolved! Refund issue on item bought but seller withdrew

Hi - I recently bought an item for £600 under a buy it now. The seller got in touch a few days later stating that the listing on ebay was in error as the item was no longer available. They stated that they couldn't cancel the sale, so could I which I...

Resolved! Permanently suspended - funds on hold

My account has been suspended, with all products delivered, yet all of my funds are on hold (around £500) I spoke to eBay, and I was told I'd have to wait '170 days or more' to receive my funds. Has anyone else experienced this? Did you get your fund...

Postage Paid But Decided to Collect

My buyer paid for postage and then contacted me saying he wanted to collect. We arranged the collection and all was fine and I refunded his postage in cash. How do I now get to the money in EBay? I don't seem to be able to change the status to 'Colle...

Ebay holding my money ransom

Posted again as answer incomplete.I have never sold on Ebay until this year. As we are downsizing, I have been selling old items from our loft which we have owned for years or been left by family who have since deceased. These items were purchased wi...

User avatar by Contributor
  • 5306 Views
  • 59 replies
  • 9 kudos

Stupid new eBay payment rules

Why the heck has eBay changed the payment rules yet again? Are they trying to mimic another selling site with the same unfair policies?After reading some comments on this subject, one reply to a member, who stated that they couldn't afford to fork ou...

payment on hold: cant add card for selling cost

so I've got nearly £100 i can not withdraw, ebay say its because i don't have payment method for selling cost. 1.under account/payment information/payments/my card I tried to slide the bar to make my card preferred method: i get red notice on top of ...

User avatar by Contributor
  • 1204 Views
  • 11 replies
  • 2 kudos

eBay funds

Since when has ebay been granted the power to retain and delay payouts to sellers who have sold items and had the sale confirmed ?The sale amount is confirmed, but can only be accessed to buy from eBay hmmmmmmmmmm I smell a decaying mackerel here, or...

User avatar by Engager
  • 470 Views
  • 5 replies
  • 0 kudos

Resolved! Holding payouts until 72hrs after delivery

What exactly am I supposed to do with this? Ebay say they are withholding payouts for 72hrs after delivery confirmation unless I comply, but everything is posted tracked by Simple Delivery.

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User avatar by Conversationalist
  • 112 Views
  • 2 replies
  • 0 kudos

Accessing my funds

Hi All, I have scanned the QR code from my buyer and it says collected but my funds are on hold for 15 days.. is there any way I can access these earlier than this? I could really use them right now… thanks in advance

User avatar by Contributor
  • 117 Views
  • 3 replies
  • 0 kudos

Forgot to get collection code

Hi There, I sold an item today but didnt realise I needed to get a collection code. The buyer has paid for the item already but I cannot receive the funds. I have sent him a message, but had no response. How does Ebay process these? Will the funds be...

User avatar by Contributor
  • 136 Views
  • 2 replies
  • 0 kudos

Refund Not Received

I am contacting regarding a refund for a product I returned .I initially received a notification that the refund was processed, but shortly afterwards the same amount was deducted again from my account. When I raised this issue, I was advised to chec...

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business sellers when am i paid

So my question is to business sellers has everyone had the term in posed whereby funds are not released until 3 days AFTER item has been confirmed as delivered, i have been told this now applies to all business sellers on a permanent basis this contr...

Payment times under latest rules

Hi all, sold two items this week, both collect at from home (I'm a private seller). The first items funds were in my eBay account the next day before pickup had occurred. The second item was paid for on Saturday, collected midday yesterday but funds ...