eBay

I want to close my account as a buyer with eBay. I am very unsatisfied with the unauthorized transactions and unsolved problem with unreceived order. very difficult to speak with anyone and nothing straightforward. thanks holly Scott ... View more

Hi,   A buyer asked if a 'collection only' item could be posted, I looked into it and agreed it could. In order to win the item the buyer paid the 'buy it now' price. Is it now possible to add postage to the invoice? If not, how else could I collect the postage cost before shipping the item? Thanks! ... View more

Good morning has I explained I ask work mate to return the parcel for Me. He made on mistake and put wrong label on parcel. The was post on the11/05/2021 .it was delivered on 14/05/2021.at 09-32.royal mail give these information. 210602-004060 .argos ebay team action gate. Stafford ST18 9AR.this the label he made mistake on send the parcel. The wrong seller. Am waiting for argos return back to me. Now ebay saying the case is close. And I have no item. I have lost £205.i phone ebay and explained my situation I didn't get anyway with ebay by advising me. Have grate. If you have any thing else you need for me please say. Thank you   ... View more

I want ebay to email me when a winning bidder actually pays for an item, so I then know I need to post it.  I cannot see any setting that covers this.   The only way I can find out at the moment is to sign-in each day and check, which is a bit inconvenient. ... View more

I keep checking out some clothing and it says purchase. Then after a few minutes it goes back into my basket. No payment has been taken out. I have contacted the seller and has said to contact eBay, as it is a fault there end? I also purchased two other clothing from a different seller and has been processed.  ... View more

Hi do anyone know how you can get in contact with packLink I need phone number been on site but no number as I wanted my delivery to come somewhere eles I forgot to change my adress it was posted yesterday so it's not on why yet  ... View more

how do I retract a bad feedback when the seller has been more than helpful ... View more

I've received 3 items this week that are returns, but they're not for me. I am not the seller of these items and they're from 3 different buyers. I've emailed the actual seller and hope she replies but how could this have happened? How could someone else have my address to be able to give it out to their buyers!!! I'm concerned by this but I don't know how / who to contact at Ebay to escalate it. Thanks in advance. Lucy ... View more

My wife ordered an item as a guest but I lost the order information and I need it lodge a return request. I have followed th ebay procedure but I cannot get any reply from them. ... View more

On the weekend of 05/06 June 2021 my sellers account was compromised by a third-party gaining access and listing items of plant and machinery for sale, seemingly based in Germany. eBay were alerted to this by a suspicious buyer and some of the rogue listings were removed not before some had been purchased. With restrictions being put on our accout, understandably. I had several conversations eBay agents regarding the rogue items that needed removing. Unfortnately one agent made a catastrophic error and removed one of our genuine listings that had been live since 2018 and the 40+ associated undispatched orders were also cancelled. This listing with 13681 sales is a core part of our business so was shocked on seeing it had been removed in error. In the past 365 days that listing has generated a huge income through the sale of 7375 items and the best seller in it's category. Many calls have been made to eBay speaking to several  agents regarding getting the listing re-instated as it was prior to its removal with promises that it will be done, but with no luck. They have managed to restore the undispatched orders but not the listing and history. Although I have an identical listing now running it isn’t showing the 13681 sales and associated feedback that gives consumers the confidence in our products and service. There seems to be no one person that can look after my case and sort it out. It's very frustrating as the I can see the sales history but no way of restoring it myself. Does anyone have any ideas to resolve this? ... View more

Hi, a company sent me a faulty chainsaw, then they said they would send a replacement one but it did not arrive, then they said they would refund me and that has not happened either. Now the complaint timeline is out and I cant contact Ebay, who has all our emails etc, to get the money back. This company is treating be so poorly especially as they said they cared about coustomer care, Anybody know these guys and how I can get my money back? or how do I get Ebay to help me? ... View more