eBay

acorn-merchants

I bought an item from USA to come to the UK and it took 2 months until i realised it would never arrive, the seller tells me it has been rerouted back to him because my address was faulty which is not true, I then said id rather he just keep it and have a refund issued i no longer need the item having to wait so long for it, he then sent angry messeges to me and only agreed to 'partially' refund me, am I within my rights to recieve a full refund? thanks

petedave01204

Hi A seller has sent me a rturn label for hermes but hes not said if i just take it to a hermes drop point can anyone advise please

jess6*

Hi, I'm hoping someone can offer me advice. A payment has been taken from my bank account from eBay when I haven't made a purchase. There are no new purchases or orders on ebay but it appears on the bank statement using the same order number as an item I had bought the day previously. Any help gratefully received!

kindred69

I've posted a non tracked item and the buyer says it didn't arrive, if I refund the buyer do I get any money back for my 'lost' item?

ghiamenswear

We are sick of this VERO and REDPOINTS who keep removing our listings. We have been in business 40+ years with highstreet stores and online presence. We are official resellers and hold contracts with the brands direct, we buy direct from the brands and never use third party agents. We email redpoints and include statements, invoices which we recieve from the brands showing our company name and address. REDPOINT are fast to take down but never reply to our emails. Any help would be grateful?

callum-hearson

Hello ebay, My account has been temporarily restricted, I need help, thank you

dave1410_0

does anyone know how to contact someone at eBay, I am having issues with a listing.

rugbyblue17

My buyer purchased 4 faulty/spares or repair phones as a joblot on the 18th May and on the 20th was asking for a refund on part of the lot which I turned down because I wouldn't let them cherry pick the good part of the joblot. So they requested a return for refund which I agreed to. This was the 20th May and they had until the 4th June to return the items but has not even posted them yet and it's now the 10th of June. Should I get in touch with Cs as the funds are still on hold or do I just wait longer?

3155andrew

I don't want to ask the community, I want eBay to sort my problems

pollsalte-0

Please help quickly. I want to accept an offer near to end of auction. If I don't it seems it will say it did not reach reserve. What do I do?

babygorillaz

I ordered 2 items for click & collect, only when I received email with barcode for collection, it wasn't the item the barcode claimed. Now it says I've collected the item that hasn't turned up yet, and haven't received the item I have. Will they send me an email barcode when this turns up, or will they decide not to as it appears on the system that it's already been collected? Hate the idea that it could be sitting there waiting for me to collect it, only for me to be unable to do so without a barcode.

anapereira45

How you insert your vat information on ebay?

centurymills

Hi. Can anyone tell me why the fees seem to have gone up on e bay so much. yes i know about all the changes but i have seen my fees go up from around 11% to a round 17%. its getting more like Amazon on ebay. How can we still sell items cheap with all the expence involved. Please let me know your thoughts on this please. Thanks

eBay

Seller News: July 2025

Weekly Chat with the eBay Community Team

Community Mentor Programme

Refund drama

Return an item

Had a scam text asking for £1.90 today on parcel that was supposed free delivery

Suspicious payment.

Lost item refund.

VERO copyright laws

Temporarily restricted account

ebay

Returns

Fed up

why can e bay take money via paypal - i am not a seller

Selling

Wrong barcode

VAT

E Bay Fees

EBAY CONTACT NUMBER

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