Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Forum Posts

DHL not collecting

For the 2nd time in a week I have used the DHL collect option when I have sold an item on Ebay. On both occasions DHL have failed to collect and I have had to pay DPD to come out. How do i get my money back for this failed courier charge? No links fo...

User avatar by Contributor
  • 3511 Views
  • 49 replies
  • 1 kudos

Resolved! item returned but not refunded, seller gone quiet

My 11 year old son spent his hard saved pocket money on a figure and what we received was basically garbage in a box. We returned it straight away and have seen confirmation that the item arrived back with them the day after we sent it. I probably di...

User avatar by Contributor
  • 53 Views
  • 4 replies
  • 0 kudos

Resolved! Proving my age without a credit card!

I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...

I outbid myself and won

Hello, today I lost and won an ebay auction, second guy (that I won with) was me.And just because I won with myself I have to pay a quid more... Can anyone explain this?Thanks

Screenshot 2025-12-07 at 19-02-32 eBay item bid history.png
User avatar by Conversationalist
  • 309 Views
  • 20 replies
  • 0 kudos

Resolved! Unwanted item - best approach

I recently purchased an electrical item from Japan and wished to cancel it (due to voltage differences which were not clear from the listing). My cancellation request was declined despite the item not having been sent. eBay customer service said to r...

User avatar by Contributor
  • 66 Views
  • 3 replies
  • 0 kudos

New scam on eBay

I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...

User avatar by Contributor
  • 4053 Views
  • 27 replies
  • 2 kudos

NOT A WINNING BID

This buyer protection fee really is unworkable ,a bid placed for 12.67 can lose to a winning bid for 12.25 due to the bpf, MESSAGE TO EBAY ITS NOT WORKING will ebay listen do NOT A CHANCE

Order "delivered" - I have not received it.

Hello,On 24th od November I bought something for my daughter.Today (2nd of December) it says "Delivered" at 1:38 pm....I have been at home all day, checked around the house and neighbours - NOTHING.Delivery is showing - DHL Express Germany.What shall...

User avatar by Conversationalist
  • 504 Views
  • 28 replies
  • 0 kudos

Please Help on how I can change postage option!

Please can someone help. Haven't changed anything on my listings and overnight I can no longer send my items as letter but only large letter! I sell greetings cards and only need to sell letter size and literally kills my margins for small sales. Whe...

What's with the weird start prices?

Just noticed today that most items, instead of starting at typical amounts, eg. £7.99, £19.99 etc, I'm seeing £17.23 or £22.61 etc.Have eBay done something weird again?

Resolved! Buying Chaos

I appear to have two ebay accounts, one where 99% of my purchases are made, and the other where I have one made.The other account appears from time to time, when I log on via Google, and it is like a temporary account, so it would seem.I have brought...

User avatar by Contributor
  • 90 Views
  • 3 replies
  • 0 kudos

How to return tyres, wrong size ordered

Hi, I ordered 4 tyres but unfortunately I ordered the wrong size, I have started a return and I have to return the item by 16th December. However, the seller is away until 31st December, and I'm having difficulty finding a courier that will return th...