Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Missing postage and cancelling query?
An item I bought went missing. Eventually I received card from Royal Mail saying not enough postage paid. Seller wants me to cancel query I’ve raised on this order with eBay, then he will refund postage so I can pay Royal Mail. is there another way t...
Resolved! Question about returns, need advice.
Hiya all, just after a little clarification regarding a return. My daughter is at uni & lost her airpods, she has autism & needs music to get thru the day so I bought her some from eBay, seller seemed nice & went above & beyond to post them straight ...
scam book sale .....they have taken my money.....and say they have used a company called aquilline
there is a scam company called aquilline who are taking e byers money and NOT DELIVERING THE GOODS....they say they have delivered them ...... in my case through the letter box on a Sunday......we were in all day......NO DELIVERY........I know the eb...
How many buyers are aware of the new Ebay Fees starting on 4th February?
I'm a private seller and earlier this year received a notification about the introduction of new 'Buyer Protection' fees. I'm also an Ebay buyer (most feedback is for purchases) but have not received ANY warning of the new charges as one. Presumably,...
Will VAT be added to items for sale in Italy when bought in UK?
I am seeing an item for sale in Italy. The price is about £129 including shipping (£22).Will VAT be added on checkout? Or when the item arrives in the depot? Or buying from EU countries on eBay have already VAT inclusive in the price shown on the lis...
Collection large furniture
Hello all, Who generally would bear responsibility for removing large pieces of furniture from the sellers house? I have recently collected a few large pieces of furniture and had to carry these out of the house from upstairs by myself. The original ...
VAT invoice
I cannot seem to find the VAT receipts for my recent orders. I have gone to purchase history but there is no invoice option when I click on more actions Does anyone know what I need to do ?
Resolved! Item arrived damaged and this is seller's response
So I received an item in the post and it arrived damaged. I must say the padding inside was not good enough for the fragile items, so I'm not surprised. I told the seller and they said they will contact ebay. Came back and said "so I contacted them. ...
Auctions still letting in bids after the countdown timer says the auctions have ended
The other day I bid on an auction 4 seconds before the end of the auction and 4 seconds later it said the auction had ended, I assumed I had won as it showed there were no other bidders after me.I continually update about 3 pages of the same auction ...
Resolved! Insane logo
And I read this how?! Why plaster ebay all over something? I know I'm on ebay!!!!! I don't need to be told 20 times!
Bought 2 RAM sticks not as decribed
Purchased 2 Crucial 64GB (2x32GB) DDR5 5600MHz SODIMM RAM kits on January 27th, 2025 (Order ID: 26-12614-42200) from seller ahmed14. Both sticks have labels showing CT32G56C46S5 (DDR5-5600MHz), but after thorough testing, I’ve confirmed that:One stic...
Base item price shown to me is much higher than actual base price set by the seller
I'm located in the EU in Austria and wanted to buy an item from a seller in the UK. I'm using the UK ebay website, so I should see all the original prices in pounds. The seller has confirmed to me that the item has been listed for 70 pounds plus free...
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