Your February 2024 Seller Update
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Forum Posts
Click and collect refused
Just want to know if it is just me or Ebay Click and collect is not a mature system? I've had about half with problems. The latest a £500 laptop was just refused and returned (hopefully) to the seller for no given reason. Often when I go to pick some...
Nectar page not available
When signed into ebay. I select Nectar so I can redeem some points and the page appears for two seconds and then disappears. Same on iPhone or iPad.
Authenticity
Hi, I'm looking at buying a Prada bag through eBay but this particular one hasn't got their authenticity guarantee, not sure why as seller based in Uk. I'm no good at seeing if an item is genuine or not so is there an option to pay to send it to EBay...
Reluctant Seller?
I recently won an auction on an item that usually sells for 30%-40% more than what my winning bid was. Anyway, the seller is now telling me they posted it and got a tracking number, but still do not see the tracking details on the postal system and h...
Authenticity Guarantee - authentication centre made shipping mistake
Hi guys, I bought some trainers through eBay's "Authenticity Guarantee" and received a shipment this morning but they've sent me the wrong trainers. This is definitely an error from the authentication centre and NOT from the seller, as I have found t...
Resolved! Is Paying Cash For Collection In Person Only Items A Thing Of The Past Now On eBay?
Towards the end of last year I placed a Best Offer for a set of alloy wheels that the seller had listed as Collection In Person Only. I felt that the asking price was slightly more than I could afford, so made a Best Offer for the item. However, unli...
fake goods
Seller was selling fake funko pops when i tryed to get a refund they ghosted me and now hes took all his items off ebay so when i try to get refund says item cannot be found his storefront got reported so when you try to retun an item it shows his pa...
Buying
Totally fed up of sellers advertising an item, then when you click on it, there is the item you want but at a much higher price and they have used "from" as a way of diguising it.Time for individual pricing policy speed up customer searches no end.
Wrong item delivered but didn't realise until 3 months after purchase
Bought an item back in October, have only just come to set it up. Unfortunately it was the wrong item, seller had listed a different model to the one sent. There is no way to raise a case with eBay as it's beyond the limit. I have tried messaging the...
Slow sellers
I am a buyer and seller (not this acct) but I do buy a lot on Ebay but I am fed up of the time its taking for sellers to dispatch the items. I am still waiting for items I bought on the 18th Jan but seems seller did not send it till the 26th Jan (the...
I am a buyer and have been asked to pay import/vat on goods
I've ordered 2 rugs and they've come from India. The courier gave me an invoice of £91.00 for VAT/port duty. I wasn't informed about needing to pay any extra duty charges. I feel a bit duped. Any suggestions?ThanksAndy
Glendale Heights keeping my item
My item was sent by a seller to the international hub at glendale heights (im in the UK) and theyve just had it there for a week now It was a birthday present, claimed to be delivered by Feb 1 but that cant happen now, Im meeting my friend on Feb 3 -...
Help please!! going round in circles
I puchased a so called refurbished gas range on a buy it now for £675.00 with a £49.00 delivery last week.I recieved it Thursday 18th January 2024.The gas range was clearly not refurbished, the hobs do not work and the oven burns yellow - dangerous!I...
Bidding Bot???
Everytime I bid on this item, I'm outbid by 50p. And it says the bid was made multiple days ago. I've bid 3 times now and I keep getting outbid by the same username, however the previous bid of the user is replaced by the new amount so it always look...
Resolved! Return seems to have gone missing
Hi! I purchased an item off eBay a week ago. It arrived but was defective; I messaged the seller (a private seller), and sent photos of the issue, and they said I could return it. They then generated a return through eBay which gave me a QR code to t...
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