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Your February 2024 Seller Update

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Paypal

Is anyone else having problems trying to buy with paypal? I's been declined 3 times. I have looked at my paypal account, there are no problems with it.Thanks

Help

i need help for 3 items brought from ebay and i contact the siller ite been play times

Can't buy items while abroad

I'm currently in the US and want to buy some items from local sellers while I'm here, but I've now tried buying 3 things from 3 different sellers and each time after clicking 'buy it now' I'm taken to a page with a message in red saying: 'It looks li...

knitting yarn descriptions

I regularly search for angora knitting yarn. almost all the items in the search have no angora yarn in them at all. There is angora on the labels of these synthetic yarns, and to a certain extent you get to know that they are not angora, but when sel...

Returning a faulty item for refund.

I think ebay UK allows a seller to send funds for the return instead of a label.If i the buyer send it back using the money the seller sends and buy the label myself,what happens,even with a tracked item,if it goes missing.Who is resposible for claim...

Return postage

After i won a case for a faulty item,the seller says that they will send funds to pay for the return postage.If i buy the postage,that,surely makes me,the sender,the one that has to chase Royal Mail for compensation,if it goes missing.Seller is unabl...

Resolved! Seller demanding additional information

I have bought and paid for an auction item. The seller has messaged me saying he needs my email address "for online postage." I am not keen to give out my email address and I’ve never been asked for it before. I can’t see any reason why he needs it. ...

User avatar by • Ace
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  • 8 replies
  • 0 kudos

Private Seller Returns

So my daughter bought a Samsung Galaxy S10 from a private seller. It was posted as in excellent condition and unlocked to all networks. It came. Was locked to EE. Informed seller who said it was definitely unlocked. Anyway, sent a screenshot from EE ...

Click and collect

I am a relatively new to ebay and learning as I go along, so pardon my ignorance if I am not very savvy. I have tended to use click and collect as my local Argos is only 5 minutes away. I am often not at home and in any case having to wait around for...

User avatar by • Contributor
  • 101 Views
  • 3 replies
  • 0 kudos

Item not received

Item deliverd by Royal Mail, but to an unsafe place - needless to say, we didn't receive it (guessing it was taken by a passer by!). I opened a case with eBay, have been sent around the houses (betwen Royal Mail, Seller and Ebay) and still no resolut...

Restriction on account

I am trying to purchase an item and it keeps saying failed due to a restriction on account. I've been through everything and cannot see what the restriction is. How do I get this lifted?

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