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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Calor gas

Hi I ordered a bottle of calor gas and paid forty nine pound ninety nine pence it gave me a number and told me to pick it up but I don’t where to pick it up from can you please let me know ASAP thank you

SIMPLE DELIVERY - RETURN ITEM NOT AS DESCRIBED

Hello all, just thought I would share this to see if anyone else has the same concerns. I collect vintage toys and mainly buy from ebay, but also sell items no longer wanted, so I am speaking as both a seller and buyer. This week I purchased a ‘mint’...

User avatar by • Engager
  • 96 Views
  • 4 replies
  • 0 kudos

business accountitem sold with private postcode

I purchased an item on 13th May (cancelled order swiftly) showing a wa3 business postcodeThe item, claimed to belong to his late mother, was sold from a private postcode via a business account.Even though I had notified seller I wanted to cancel the ...

Feedback

Feedback. Asked today to leave feedback for an item I bought. The page has changed! The choice of neg, neutral and pos remains the same but now I am being asked to leave comment. No comment no option to post the feedback. I have better things to do w...

Seller refusing to refund.

I returned a new jacket to a Business seller as colour not as described. Seller has received item, but alleges that I have caused damage (ink marks?) and refuses to issue refund (£40 plus £3.68 return postage) I have NOT caused any damage to this jac...

trying to return an item

trying to do return, this is the permanent response on eBay. I tried numerous times, plus on a tablet Something went wrongIt's not you, it's us. Go back and try again.Go back

Help! - No Click & Collect barcode received, even though item has been delivered to C&C location.

Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...

Watch List - March 2025 failures!

What's going on with the Watch List functions... yet again. 1. The top banner has been removed on item pages, so now you have this stupid 'heart' symbol, that fails to tell you on which list the item is saved to; a complete retrograde step in user fu...

User avatar by • Conversationalist
  • 1008 Views
  • 12 replies
  • 2 kudos

Refund Help

I went to buy an item and the sale went through but the seller messaged me saying they have sold it already. How do i get a refund? Thanks

Refound or exchange

I have bought broken headphones doby and unfortunately not working any advice hot to get my refund back please

Failed delivery no info on pick up point

I ordered an item from China, it has 2 failed delivery attempts on the days I was in. I waited in all day yesterday and there was nothing. I checked the tracking and it says attempted delivery nobody came so this is a lie. No attempted deliveries hav...

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