Buying

Resolved! What does the number mean next to your eBay name?

Hi All, After a lot of recent eBay changes, we're now struggling to find out what the number next to a seller's eBay name actually mean. We used to think it was total sales, or total number of positive feedback in the last 12 months, but the numbers ...

Ebay using Personal Data to train AI - Privacy policy

In case you are not aware this is now happening. There is an excellent thread here https://community.ebay.co.uk/t5/Seller-Central/Ebay-using-Personal-Data-to-train-AI-Privacy-Policy/m-p/7842787#M730583 This may or may not be of concern to you but mos...

Resolved! How likely to get a refund?

I bought a perfume last month and upon going to use it for the first time yesterday it doesn't appear to be genuine. (It was a back up which is why I didn’t get around to using it sooner) The seller is no longer registered on Ebay. I've opened a refu...

How to pay my selling costs with paypal

How to pay my selling costs with paypal, can anyone help

A scam that ebay are not interested in even when you tell them who's doing it.

Yesterday eBay sent me an email saying that I had viewed an item that afternoon which I hadn't - a truck diagnostic kit at £399. After checking it was a genuine email I clicked onto the link which took me to the item on eBay's site, with the green ba...

Resolved! Shark air filter return .

Hi all . I hope I can get some advice from the community .I bought a shark air filter for £199. I wanted it new so bought new and not refurbished . Worked fine for 3 weeks and then performance started to deteriorate. I followed all the guidance on sh...

Postage issues

I always enjoy buying on ebay. However, recently I had to pay postage twice. The seller had paid the £2.70 postage, that was added at the checkout and it was tracked, but royal mail asked me for an extra £3.50 to deliver it. I paid it. I wasn't sure ...

Simple delivery a scam- Taking this up with my MP

Just found out whilst I had to pay twice for my post when I bought an item on ebay. “Both local Post Offices now refuse eBay parcels if they’re not labeled correctly—even though we used eBay’s own system. It’s a mess.” Yes, I had to pay twice for my ...

Resolved! Buyer seems to want extra postage

I bought something on ebay yesterday and I paid promptly as I always do. I have now had an email from the seller telling me the postage cost may be too low. I thought as a buyer, you paid the cost of the goods and the postage as stated and that was t...

Selling Policy...waste of time ?

As I am currently experiencing a problem with Evri, whose driver refuses to deliver to my home. (rural but ALL other couriers have no problem), I always make sure anyone I buy from wont ship using them.I felt that with the new seller rules I could be...

Resolved! How soon after package seems lost is reasonable to open INR dispute.

Timeline:12th may - ordered item - seller says posted (from USA to UK) same day17th May - tracking shows item scanned at at Newark22nd may - no more updates so I message seller asking her to find out what's happening. She sends back a rude message ju...

Seller cancels order

So I bought a computer CPU on Sunday morning 26/5 and paid immediately , £279.74 including postage. Today 27/5 the seller says he is cancelling the order "due to a problem with the parcel size". I get a refund message from Ebay but money has not appe...

Resolved! Requesting a refund and HELP on eBay has become an AI nightmare for the buyer

What is going on with eBay? I used to press a button or two to get help resolve an issue and now I am being taken all around the houses. Every link for requested help returns me to the link I just tried and failed with. Where are the people of eBay- ...

Missing Nectar points since the "Unlinking"

Why oh why did eBay decide to unlink Nectar accounts from eBay accounts? Whilst I can just about live with the fact that I can no longer spend my hard-earned accumulated Nectar points on eBay purchases, what is really frustrating is that since the un...