eBay Help
Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: November 2025

Get the latest news to help empower your business.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Collection only seller not giving full address

Hi I brought an item on ebay collection only ask for full address just got a message to pick up half way down a street contact mobile number. Tried to cancel buyer refused. what can I do to get money back

"New" items sold with limited return options

I remember once in the past with Ebay, and now again: buying an item from a seller that claims to be "New", still in original packaging, but with limited return option -- on the recent item, just 14 days (sic) for a new item!! But the item is defecti...

Details of old transactions (2010-11)

I'm trying to find full details of some purchases I made around 2010. They are still on my feedback, but have been stripped of the exact dates. I requested my ebay information report but the purchase and selling reports are literally blank. I haven't...

Anyone recieve their vouchers for buying on eBay live?

Hiya. Purchased something I otherwise wouldn't have for a tenner during an eBay live in order to try and get ahold of the two £25 vouchers on any purchase at or above £50, but I haven't recieved it yet. I know it states it can take up to two weeks, b...

User avatar by • Contributor
  • 452 Views
  • 18 replies
  • 0 kudos

DHL not collecting

For the 2nd time in a week I have used the DHL collect option when I have sold an item on Ebay. On both occasions DHL have failed to collect and I have had to pay DPD to come out. How do i get my money back for this failed courier charge? No links fo...

User avatar by • Contributor
  • 1326 Views
  • 34 replies
  • 1 kudos

Unknown refund

Hi. I am confused. on 5th November a purchased a remote control for a DVD player costing £5.29. I have just received a refund for this. WHY? It is still suposed to be arriving.

I have been scammed The seller sent a blank envelope

I purchased an iPhone 16 Pro Max 1TB from a seller on eBay. Before completing the purchase, I contacted the seller to ask if the phone could be sent via next-day delivery, as I needed it urgently. The seller agreed to this arrangement, and I asked hi...

UK-based seller has until 9th Jan 26 to send a CD I ordered on 25th Oct 25 - can this be right?

The title says it all, really. Going through previous purchases to leave feedback just now, I saw a CD that I'd ordered on 25th October and which had never turned up. According to eBay, the item has not even been dispatched. I was going to message th...

Resolved! Wanted items

Where can you request items you are looking for?This must be possible as it also helps anyone wanting to sell items.Thankyou

User avatar by • Contributor
  • 759 Views
  • 3 replies
  • 0 kudos

Click and collect

Ok so I bought 2 suitcases had notification that they had been delivered by evri at the click and collect point but I've only had a code for one suitcase 24 hours later and still nothing for the other one contacted e bay customer services and that sa...

User avatar by • Contributor
  • 91 Views
  • 2 replies
  • 0 kudos

no pick up code

here we go again, my goods sit at sainsburys waiting to get picked up contacted seller loads of times for pick up code, what am I doing wrong ?

Resolved! Proving my age without a credit card!

I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...

I won an item but its not showing in purchases

Hi everyone. Yesterday I won an item, I was the only bidder and when the listing ended, there was no option to pay, & its not showing in purchases. Luckily I had previously added the item to my watch list so I'm still able to see the listing that end...

Got buying related questions? Start here:

Featured Posts

View All
Most Helpful Authors
View All
Top