seller doesnt have item

I have had two seperate occassions where the seller advertises an item and you buy it. Then they contact you with a story about inventory errors mean that stock wont come in for a week or 2. What then happens is they ask you to wait, they also mark the item as dispacthed because if they dont they will get the sale cancelled by ebay. My belief is they then go out and buy the item and send it to you. SO what is happening is they advertise an item they dont have but the advert offers to send it within 2 days (how can they when they dont have the item). They hook the sale and then make you wait. If you wanted to wait you wouldnt have selected them based on 2 days delivey as you need it now, not in 2 weeks. The first time i had this happen i waited but the second time is fool me once fool you, fool me twice fool me and i am very angry. Ebay has no direct way of reporting this sharp practice.

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seller doesnt have item

davrman
Conversationalist

As soon as eBay's estimated delivery date range has passed, you can open a case for item not received...

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seller doesnt have item

papso22
Experienced Mentor

As well as an item not received case, if the item arrives after the estimated delivery date you can return ot at the seller's expense for a refund.  That hits them in the pocket.

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