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Seller News: September 2025

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Click and collect not an option on offers...what nonsense!!!

I am aware this has already been raised in discussion. I am starting a new conversation to raise it again and I am hoping eBay will take note. I found a thread about the issue of not being able to choose C&C when making an offer and only being able t...

smell

I bought an item of clothing which smells. The seller will not respond to my message and eBay say the seller doesn't accept returns. Should I pay £50 for something which smells? Surely a seller cannot refuse a return in these circumstances? I cannot ...

can't return flammable item!

I was sold and item under false pretences but now can't send it back to the states because no company will post it for me as it is considered a dangerous good. Keep getting error messages when trying to talk to an agent from ebay so i'm trying here.....

Proof of age?

I tried to buy a little chainsaw; considered, apparently, a "bladed article". Couldn't complete the purchase due to failure of Ebay s'ware reading card, despite using picture. Why is Ebay asking for proof of age when, by its own records, I have been ...

Phone number for Ebay

Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.

Resolved! Proving my age without a credit card!

I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...

How to verify age withouth the credit card.

Hi. As you know, currently there is no other way to verify age other just with a credit card. For this reason, we need to ask eBay to change something here. The best I can think of is, write a complaint. Go to https://www.ebay.co.uk/help/selling/gett...

User avatar by • Contributor
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Incorrectly charged shipping after Best Offer?

HiI made a few offers to the same seller that was selling some motorcycle parts. They accepted all of my offers, and as they’re only 30 mins away from me I had selected Free Collection on all of the offers I made I’ve been charged automatically, and ...

Feedback

Feedback. Asked today to leave feedback for an item I bought. The page has changed! The choice of neg, neutral and pos remains the same but now I am being asked to leave comment. No comment no option to post the feedback. I have better things to do w...

Anything worth buying for £10 on Ebay Live?

Ebay selected my account for a special offer that if I spend at least £10 on Ebay Live then they will give me two £25 off £50 spend vouchers which seem to be valid on normal ebay listings. It's a good deal and I have an idea how I would use the two v...

User avatar by • Conversationalist
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Resolved! Refusing refund

I sell myself on ebay but not sure what will happen now i have a customer / buyer issue myself - A business seller if refusing to accept a valid return - ebay's own return label was under weight so had to contact them they said they would message the...

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