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UK Seller News: April 2025

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Is it just me or Yodel too slow ?

Past few item I bought which the seller used Yodel to deliver has been very slow. Even the day after the package has been picked up from the collection point/store the tracking doesn't give definite day of delivery. Sometimes it just says "We have it...

Scam by evri driver

Hi it’s Jass here I sell my luious Vuitton heels online on eBay . I packed in different package but the buyer received different package with same label she received charger instead of heels what’s going on . Now they asking for refund . I know she i...

Seller changes mind after auction ends. Illegal?

I won a normal auction tonight on Ebay. A second hand leather case that I bid £200 for and got at £175 or something. Within seconds of winning , the seller cancelled the order. I messaged the seller and said I had won, been sent notification I had wo...

MZ319695930GB

Hello, a few days ago I made an inquiry about my purchase of a Seiko watch. I haven't received it yet. I don't know what's going on with the suppliers. They haven't even tried to deliver it. When I received an email saying they would deliver it, I wa...

Yodel 'out for delivery'

Since ebay started their Simple Delivery I have had several purchases delivered late by Yodel. I get emails saying my item is out for delivery but they don't arrive until two or three days later. How do I make an official complaint? Does ebay even ca...

Contacting buyer

Hi. I received an item yesterday and I need to contact the buyer. However, when I click on contact buyer I get promoted to “register” - so I enter my email address and password but then just get a message saying I am already registered - then nothing...

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Resolved! Buyer not closing case and claiming product faulty

I recently sold multiple products and seller saying product is faulty when its not because I have checked it before send and also have sold multiple with other buyers have had no issues. The buyer opened the case but not closing and asking for full r...

Why does is the eBay Buyer Premium constantly wrong?

Does anyone know why the eBay Buyer premium constantly changes at the last minute? I bid on an item - £41.93 + postage of £7.90 and it clearly states "includes £1.93 for Buyer Protection". I win the auction unchallenged. But when I go to pay, the ite...

Resolved! Inability to purchase carpentry saw blades

I am currently prevented from buying a Scorpion (power saw) replacement blade through eBay online. This has never happened before. The accessory is clearly not a weapon and could not easily be used as such. Evidently something has gone very wrong, he...

Seller Violation on winning bid

I have sent 3 request to ebay, The first was 24 days ago, about a seller demanding payment immediately. After I won the bidding he cancelled the bid stating I had requested the cancellation. I did not. No one has responded despite the 3rd request bei...

Winning bid changed

I bid on an item and won it. I watched the bidding until I won. My winning bid was £32.77 plus postage.The system said it was going to determine who won. It then said I won and I had to pay £37.00 plus postage.How did the cost suddenly go up. The eba...

Fake item

I’ve bought a stone island jacket checked on stone island website and it’s a fake I’ve messaged seller with a screen shot but the seller doesn’t accept returns fake item

Item sold which doesn't appear in my ebay

There last 2 items one buying and one sold in April 25. The bought one I have received but it isn't in my purchase history. The one thing I sold also isn't in my Ebay selling, ( in fact there isn't even a selling tab).I am constantly being contacted ...

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