Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
2 weeks late and no 'buyer protection'
So much for 'buyer protection' that we are all now obliged to pay for. My item purchased and paid for 15 Oct has still not arrived (UK seller and UK buyer) 31st Oct. Ebay disable the appeal button, the contact button, the claim a refund button and ju...
Can't pick up my items from click and collect
How can I get a QR code resent?
DHL not collecting
For the 2nd time in a week I have used the DHL collect option when I have sold an item on Ebay. On both occasions DHL have failed to collect and I have had to pay DPD to come out. How do i get my money back for this failed courier charge? No links fo...
ebay/evri tracking says seller asked for return but he didnt
long story short purchased an item off ebay , asked to have it click and collect and the seller used evri, was all going well untill the tracking claimed the seller asked for it back , he says he didnt ask for it back and i believe him , does anyone ...
Resolved! Proving my age without a credit card!
I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...
Resolved! Click and Collect
Hi,My preferred 'click and collect' option is Argos in Sainsburys. But whenever I try to purchase certain products this is not an option and gives a random newsagent instead. Is this a seller option or ebay?Thanks for any response.M.
Charged postage when click and collect was chosen
I have just bought an item local to me and there was an option to click and collect for no postage charge and I authorised the amount I had offered to be taken from my account. Ebay charged me the cost including postage and the seller has confirmed E...
Uk buyers now not allowed to buy from America!
Has any other UK buyer had this problem? I'm absolutely disgusted with eBay for ever implementing it. It's so discriminating and weird. Basically if you're in the UK, you are now no longer allowed to buy from any seller in America, no matter how hard...
"Buyer protection fee"? I don't think so. What a scam!
Was just about to purchase an item when I noticed a ~£3 "buyer protection fee". What an absolute scam. As a buyer, I absolutely refuse to pay eBay for the privilege of bare minimum customer service. Foisting hidden fees and extra charges onto buyers ...
Expired label
DHL never collected an item that I have sold contacted them several times all they kept saying was were pick it up tomorrow morning and they haven’t now the label has expired how do I get a new label and also won’t too put a complaint in against DHL
hedge trimmer you’ll need to verify your age ? & need a credit card ? but not a UK requirement ??
trying to by a hedge trimmer buy ebay says ,,In the UK, bladed items can be sold and delivered only to customers aged 18 or older. As such, you’ll need to verify your age. You may also need to confirm your age upon delivery. For more details, see our...
Negative feedback
Over the past 3 months I have had issues with sellers getting it wrong so I left negative feedback for them.My issues are ebay has removed both feedbacks with out an valid explanation.So my question is what is the point of the feedback system?Should ...
Order Details Page Issue - Printer Friendly Page and Selection
Hi all,Anyone aware of any issues with the order details page?Basically, whenever I go to an order, the mouse pointer changes to the little hand instead of the selection pointer and wherever I click on the page it takes me to item details. Technicall...
age verification
Has anyone managed to get past the age verification issue at the moment.I am trying to buy a canteen of cutlery. I need to verify my age with a credit card.I go to the verification page and get an error and am told to contact customer support. I have...
What has RUINED eBay for you and how would you improve it?
I believe that eBay has been RUINED by the current management/Developers, I have been on eBay for over twenty years, I used to buy every month but now the risk just seems too high. The first thing that MUST be fixed is to respect customers choices in...
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