Hi. I bought a phone from Hong Kong. The phone arrived and wouldn't switch on. I tried to send it back but the royal mail wouldn't send it as it has a lithium battery and is prohibited
I took the phone to be repaired and was told it wasn't a real Samsung one
Now the seller is saying it is genuine and the repair shop are just saying that to try and sell me a phone.
I've no idea if it's genuine but I am sure it's brand new yet doesn't work. I've opened a case against the seller if they want the item back how can I send it if I can't post it? Any advice would be welcome.
