Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Forum Posts
Argos Click & Collect item lost - what can I do?
Last week I paid just over £150 for an item on ebay. It was a click & collect Argos order. According to the order details and tracking the package was delivered to Argos by Parcelforce a few days ago. However, it still says, "your order is being prep...
Click and collect. need to see IF there is a local store BEFORE I buy!
Click and collect. I want to check out BEFORE I buy to see IF there is a local store. I live in a town beside a large river estuary. I'm a few hundred metres from the local post office and shopping centre. I duly bought something BECAUSE there was cl...
Resolved! Broken item received
Hello I purchased an Xbox for my young son, hooked it up only to find 1 of the controllers doesn’t work, I messaged the seller and they was rude aswell as telling me to send back the unit for a full refund (which I understand), issue is I don’t want ...
Rights when I have Bought Pin-Locked Phone
Hi, y'all Just a quick bit of adviceTook delivery of sellers' unwanted phone, which was described as unlocked.On initial charge, it requested its" PIN number, then disabled itself.Clearly, seller had not factory reset it so it would be functional to ...
"Buyer protection fee"? I don't think so. What a scam!
Was just about to purchase an item when I noticed a ~£3 "buyer protection fee". What an absolute scam. As a buyer, I absolutely refuse to pay eBay for the privilege of bare minimum customer service. Foisting hidden fees and extra charges onto buyers ...
Resolved! Negative feedback
Over the past 3 months I have had issues with sellers getting it wrong so I left negative feedback for them.My issues are ebay has removed both feedbacks with out an valid explanation.So my question is what is the point of the feedback system?Should ...
Manchester united kit
Hello, there. I bought an item and it is not in good condition. How can I get my money back?
False advertising. 60db Air horn advertised at an impossible 300db!!
I reported the multiple adverts for air horns , falsely claiming to be 300db. I had a response telling me it was not contravening eBay standards. Which I thought was strange. Appealed against the decision and an agent said the same thing. I did point...
Resolved! return item...bag or box?
Hi...have opened a return for an item and on the return it states send in a box.....the item just came in a soft bag envelope... Do I now have to go out and find a box or can I return to RM in the original bag it was sent in?
Returning item when po scan did not work
Hi, I took a return to the local post office and the scan of the label did not work. The issued me with a certificate if posting but am worried that might not cover it?
Buying after retracted winners bid
So i have been observing a pattern of what I would call underhand selling.Basically despite the starting bid set at 0.00 there is a minimum bid before they will sell. If you enter a bidding war with one other bidder they would normally have a name an...
Nectar Points and Ebay, things are changing
It looks like the relationship between Nectar and eBay is changing, as i've just had this email from Nectar "From the 1st of September, the way you collect and spend Nectar points with eBay is changing.You will no longer be able to collect or spend N...
Stopping sellers using Evri
I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...
Resolved! Returned item never collected by seller
So purchased an item that was not as described and seller agreed to a refund and return. They provided return postage by Royal Mail. The item has a RRP around £400, so not cheap!Today the item has been returned to me as the seller never collected it ...
Considering closing my account
Back in the early days of eBay I mainly sold but stopped selling when eBay started charging a fee on postage.Untill recently eBay would be my first place I would look for items with the sellers protection fee I feel eBay is too expensive.
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