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Seller News: October 2025

Read the latest updates to streamline your selling experience.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

User avatar by • Engager
  • 55743 Views
  • 216 replies
  • 31 kudos

how to block seller

how to block scammers. i want to buy jellies but recently in uk almost all is for vegan pdfs and i dont want to see offers from that trash. so i want to ban everything from such scammer that cant put in description they sell that disgusting waste wit...

User avatar by • Contributor
  • 429 Views
  • 20 replies
  • 0 kudos

Resolved! Proving my age without a credit card!

I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...

Resolved! Vinyl sellers - improve your packaging!

Tired of getting dinged corners, all because of insufficient packaging.No stiffeners used half the time, what's that all about?Also, why are people using Evri for vinyl when they state in their terms and conditions, vinyl records are not covered for ...

£10 voucher complete scam?

I downloaded the app to get a £10 voucher and there is no sign of it anywhere. Obviously the automated customer service number or chat doesn't allow to speak to anyone so there nobody to guide me how to get the voucher. I am starting to think that th...

Resolved! Chairs Recalled but I Cannot Message Seller

Hi I bought 4 plastic chairs from a seller in November 2024. I have received an email from Ebay to say that the products have been recalled as not fire safe and not to use them. I have tried to message the seller as it says in the email, but the mess...

User avatar by • Contributor
  • 155 Views
  • 4 replies
  • 0 kudos

NEVER - NEVER - NEVER pay using eBay payments.

NEVER - NEVER - NEVER pay using eBay payments.If you have a warranty problem after 30 days, eBay won't cover you and the seller won't want to know.Always use PayPal as they honour UK Consumer Law, stating that the retailer is fully responsible for fa...

User avatar by • Contributor
  • 145 Views
  • 4 replies
  • 1 kudos

Click and collect not an option on offers...what nonsense!!!

I am aware this has already been raised in discussion. I am starting a new conversation to raise it again and I am hoping eBay will take note. I found a thread about the issue of not being able to choose C&C when making an offer and only being able t...

Refund

Bought some golf clubs from a seller didn't hear from him for a week contacted ebay several times. Finally after 7 day the seller said he can't give me a refund because he's spent the money can I get a refund from Ebay.

User avatar by • Contributor
  • 110 Views
  • 5 replies
  • 0 kudos

cancelling a cancellation

Hey everyone,I bought a Razer BlackShark Pro gaming headset, but after not hearing from the seller for two days, I thought they weren’t going to ship it, so I sent a cancellation request.Now the seller replied (after 2 days) saying I should cancel th...

User avatar by • Contributor
  • 78 Views
  • 3 replies
  • 0 kudos

ridiculous age verification problem

just spoke to an ebay agent about age verification: all I want to do is purchase a japanese saw blade, which I've done several times before (they last about 8 months before I replace it). I don't want a credit card and as a pensioner, I wouldn't get ...

Stopping sellers using Evri

I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...

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