UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Buying a £700 item from a seller with zero feedback
Hi - Title says it really. I've been on ebay for 20 years this private seller has been on ebay for only a few but has zero feedback. Did ask if i could come view before purchase they said yes (can't too far really). The pics aren't stock and look gen...
Simple Delivery and letters - clarification needed please
Is an £4.85 item today going to cost £7.61 soon?An item that is for sale today at £4 + 85p P&P, next week will cost me an additional 91p (or is the % charged on P&P as well?) for buyer fees from the 4th.I’ve heard that Simple Delivery is going to bec...
Collection Advice
I bought an item recently which is local to me and the seller said collection in a week in the listing. The seller is now messaging me and wanting me to collect it immediately rather than within a week as they are going on holiday but I cannot collec...
Item not sent after Auction
Hi,I won an item in auction.The seller then conjured up excuses to avoid sending the item which were simply not credible.Initially the seller told me that eBay had made an error with the delivery charges which were insufficient.Failing that, the sell...
Got a refund from Ebay for an overdue item but it then arrived - what to do?
I recently ordered a Blu-ray costing the small amount of £4.50 - the item was some days overdue so I selected the 'I didn't receive it' option for the item. A few days later I received a full refund (which I didn't expect). However, today the Blu-ray...
Proof of age. Neither my husband nor I own a credit card
Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz
Selling Glitch
I've just sold an item on Ebay and it sold to someone bid the lower figure. Ebay have told the buyer that they have been having some issues. They told the buyer that they would contact me and tell me what to do. They haven't so I've now had to cancel...
Resolved! Requesting a refund and HELP on eBay has become an AI nightmare for the buyer
What is going on with eBay? I used to press a button or two to get help resolve an issue and now I am being taken all around the houses. Every link for requested help returns me to the link I just tried and failed with. Where are the people of eBay- ...
Blood pressure machine
Still waiting for refund
Why is ebay allowing Chinese sellers to pretend they are in the uk?
I am very angry that I can no longer shop on ebay knowing that I am buying from British business's. There are literally dozens and dozens (100's 1000's???) of Chinese sellers advertising themselves as being in the uk and when you order something the ...
Buyers Protection Fee
I wish eBay would offer a button. Which the buyer could opt-in/out of this protection fee, before purchasing an item. I'm losing sales because some buyers don't agree with the protection fee, that eBay is making them accept. I get it, we all want to ...
I cannot spend or withdraw my Ebay Balance
I cannot spend or withdraw my ebay balance. Is this a common issue, as it does say it is avaialble to do either ?
"Located in London, UK"....but really located in China. Why does ebay allow this?
"Located in London, UK"....but really located in China. Why does Ebay allow this? You can find numerous examples out there in your searches. Marking Item Location "UK only" does nothing,.. neither does Ebay.
Item is not available in your location
Hey eBay You broke your system somehow, I can’t buy hardly any electronic components from any seller, guess your restricted item bot or algorithm flags up the listings somehow, I’m just a hobbyist trying to buy a few diodes. come on eBay get it sorte...
ebay gave seller wrong delivery address and refuse refund
I ordered two items, which when i checked ebay had given the wrong delivery address, which was obviously fake and in the USA, i live in UK, after making refund claim i was refused because they say sellers tracking info shows items have been delivered...
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