eBay

I bought a double din sat-nav radio for my motor home which worked fine at first, but recently the screen has become difficult to read due to a lot of lines appearing. This makes it impossible to input postcode addresses or even read the sat-nav directions. Tried to get in touch with seller but doesn't seem to be on ebay anymore.  ... View more

So I bought a product without reading the description and once I bought it I then read the description it was a purposeful scam for bots and I will not be receiving a product and I am wondering what to do the seller also said no refund so is there a way to have eBay or my bank cancel this transaction ... View more

I have returned a parcel to the seller as requested by eBay to do. Royal mail tried to deliver on 18th of February and nobody answered. So the parcel is sat in sorting office, I believe the seller will not collect it as the would not refund me. What should I do please somebody help I've been scammed out of £240 pounds  ... View more

I made some purchases on Friday 5th and it has been 16 days and the points haven't been added to my nectar card and usually they would be on there by now. I just made another purchase of items on the 19th, I hope they go on, it normally takes a week but this is ridiculous  ... View more

Hi, made an offer to a seller and she asked whether I was in the US and would pay extra shipping.  I am not in the US and checked my addresses on ebay and all GB, but if I look at my profile on my ebay mobile it does say location US, now the only thing I think this could be is I signed up to ebay in 1999 under ebay.com and was wondering if that was the issue?  Or has anyone else had a similar issue? ... View more

I bought an item in October and by Christmas it had stopped working. I have contacted the seller 5 times since, informing them that the item in question no longer works, and I  have had no response from them.  There's no box to ask for a refund either.   Can anyone tell me what I do next ... View more

Hey, bourght some tea. Wasn't very good. Left review. Retailer asked me to take down my negative review and change it to positive. I refused. Now they sent me a message calling ' You're a ********, Karma is powerful,  What come around goes around'      I feel very anxious about this and need to report it. ... View more

I wanted to ask about an issue that never happened to me before. Ebay sent me an email telling me this      We had to cancel your recent order.   Unfortunately, due to concerns, the item listed below has been removed from the site. This won’t interrupt your order. But if you have any problems, you’re covered by eBay’s Money Back Guarantee and can request a refund   How should i proceed? Should i do something now or wait until the item never comes and request a refund? ... View more

The buyer purchases a smartphone listed for parts only. When he gets the smartphone he compains that it doesn't work as intended (there's a reason why the phone was listed as spares and repairs only).   Despite the fact he opened a case I contested it and asked ebay to step in. Ebay claims the listing is accurate and sided with me but then advised me to issue a refund to avoid the unfortunnate scenario where I have to refund the buyer without getting the smartphone back.   The buyer has been a pain in the a*s from day 1 and now caused further damage to the smartphone. Because I am faced with prospect of been liable for custom charges, I explained to ebay I am having none of this and I won't pay a single penny more than what I supposedly have to refund the buyer.   I had listed the smartphone making it clear that I wouldn't accept returns. What is the purpose of adding "no returns accepted" if the buyers can just whine a little bit and ebay facilitates the return request? ... View more

I sold someone a pair of brand new joggers and they claimed that they had been used and had stains on them and he was going to send them back , I sent him my adress to send them back but it's been over a week and they haven't arrived yet , he's also ignoring my messages , I didn't refund him but when I checked PayPal the money was already missing for some reason, how would I get my money back ?  ... View more

hi all. hope your keeping well. i am considering spending £2000+ on a watch from japan. is there any extra checks i can do apart from feedback on the seller to make sure they are kosher? thanks. ... View more

I paid £62 for my seat covers, they didn't arrive, the seller won't respond to my messages & its impossible to get hold of ebay ,their complaints site & anything else doesn't work..there is no way to get help, I am very disappointed with Ebay especially ,but I won't give up even if I have to drive to Halifax  ... View more

Hi, I have changed my address  at setting panel but when added the items in basket it still shows my old home address. I removed completely the old address and kept just new one but no change there. Any advice? Thanks ... View more

I always filter on'UK only ' to make possible returns cheaper and easier. Also, I am suspicious of provisos put by the seller regarding possible variations in sizing, warning the purchaser that there might be shade differences 'due to my monitor'. These invariably indicate that the item will originate from/in the Far East.  But so many times the 'UK only' filter allows these items through.  Usually, the listing says the place it ships from is somewhere in the UK,  but. It's never possible to return the item to aUK address. It always needs to go back to China or similar. Could EBay be a bit more  diligent with these listings?it's very misleading ... View more