Seller News: December 2025
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Forum Posts
Has the INR process changed?
On my personal account I bought an item on 5th Dec. Seller sent by Evri and similar to my last 3 purchases on Ebay sent via Evri the tracking stopped on 10th Dec. Contacted seller on the 12th who didn't respond so on the 14th opened a case. I had to ...
Ebays delivery glitch has ruined my pre Christmas Sales
I’ve got 20 years of sales patterns to back this up My December sales follow a fairly steady pattern. I normally sell right up to last posting dates and all through Christmas and New Year I usually have good sales on Christmas Day and Boxing Day so I...
Estimated Delivery Dates - Incorrect
Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...
Resolved! Repeated cancellation requests from one buyer
Please note - this is not my selling account. Monday morning. A buyer bought 2 items.Monday afternoon 3pm (approx 7 hours after purchasing and only 1 hour before post o'clock), they asked to cancel both items giving the reason "ordered by mistake".So...
VAT on global shipping
We need more feedback from E bay on this as due to E bay deducting the VAT from the payment made to us we have had to stop using the Global shipping service. as a result of this we are now not able to ship to B to C buyers in the EU. As E bay are the...
Expected delivery dates 2nd class showing 27th December
I’ve had a customer query the expected delivery date as it’s showing 27th December for my free option which is 2nd class standard, other listings look ok but many are showing this anyone else got this issue ? If they are showing the 27th my Xmas trad...
Resolved! Best before date on food items
Can anyone give me a clear answer as to wether its okay to sell food items that have passed thier Best Before Date if it is clearly mentioned in the description and title. Its not ilegal to sell products that have gone past their best before date onl...
HMRC have advised us that your seller account belongs to a trader based outside the UK
Has anyone else had this communication today regarding VAT collection? Obviously it's wrong, I am based in the UK, VAT registered in the UK. I am just wondering if this is another eBay miscommunication/misunderstanding/glitch or whether it's true, an...
Shipping on creating listings (PC) seems to be messed up
Hard to explain but when creating a new listing on a PC, the shipping section has changed and seems to be randomly putting prices on each listing even when you try to edit it. The boxes have all disappeared and it keeps going on about policies when a...
You’re invited to join our Pro‑Trader Programme
Just received the following message from eBay: Hi nutrafituk, We’d like to recognise your outstanding performance as an eBay seller in the Women´s Fashion & Beauty category by inviting you to participate in our exclusive Pro-Trader Programme. The Pro...
SHOULD EBAY BE INFORMING BUYERS REGARDING ROYAL MAILS PRESS RELEASE ON FRIDAY
DAILY MIRROR...THE SUN,EVENING STANDARD..TELL US SOMETHING NEW! WILL EBAY UPDATE ESTIMATED DELIVERYS ?Royal Mail has issued an urgent Christmas warning as postal operations across 58 postcodes throughout the UK face major disruption in the run-up to ...
Resolved! How many sellers are closing their shops or running down their account in 2024?
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
Royal Mail not delivering letters
I have an issue with a Click & drop sack dropped at my local sorting office on 3rd December. I have now had to refund 9 buyers who have not yet received their cards and at least as many again who may complain There were also parcels in that sack, but...
Incorrect delivery dates given by ebay
After 2 years of putting up with customer complaints about ebay's incorrect delivery dates, and the massive increase in INR cases opened as well as a result we have again contacted ebay several times to get this resolved, but we still get the same an...
Cancelled postage labels are not being refunded!!
Seriously - we need to check whether the cancelled postage labels are being refunded/not charged. I am a business seller so don't have the Simple Delivery issue. Anyway, about 3 months ago, due to some temporary mobility issues, started purchasing RM...
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