Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
Shipping Prices???
Can someone please explain to me how an small item shipped door to door from china has a postage cost of £0.60p through eBay speedpak economy but my lowest cost through eBay is 2.94. ?
Asked to provide my NI number.
I received an email today requesting that I update my account and provide my National Insurance number, as I have reached the threshold for either items sold or the selling limit.My question is this.. I am simply selling some personal items that have...
Promoted Listings
So im guessing this will be Ebays version of Amazons choice? Hi wayne,As a user of eBay Advertising, we want to make you aware of two new promoted listings features launching 24 June 2025 on ebay.co.uk, ebay.fr, ebay.it, ebay.es and ebay.com.au.Exclu...
Not all my active listings can be seen in my shop and Ebay can't tell me why
In my seller hub I have 884 listings but in my shop search bar it says "search all 854 listings" so 30 can't be seen by potential buyers. This has gone on for weeks , numbers change a little. I've rang Ebay and they emailed technical to see why , as ...
Changes to Promoted Listings programme
I'm not sure I understand this, but it looks like pretty much every promoted listing will incur a fee when sold. https://pages.ebay.co.uk/promote-your-listings/attribution
Ebay asking for my Nat Ins Number
I have had a e mail for E Bay asking for my national Insurance number so i can contiunue to sell on e bay I am a registered business and have been for over 20 years I am VAT registered and have been for over 15 years with my VAT number oin my e bay a...
Click & Drop NOT importing Orders from eBay
I have two instances of orders NOT being imported from ebay to click and drop, one on the 14th of March and another on Feb 27th. Was there an issue on these days ? It is most concerning as in both instances it is random and isolated and i have had cu...
TEMU
TEMU IS HERE now; with a warehouse in UK.Get down behind yer camels as there is a sandstorm is brewing.
No Sales in March 2025 - What happened to our once best selling platform
We have noticed a sudden decline in sales and since last week we are on Zero. Has anyone else noticed this issue and is this related to any new changes by Ebay. What happened to our once best selling platform.
There is such a thing as "false attribution".
Here's eBay's new way of determining whether a Promoted Listing's sale is due to the Promotion and not merely coincidental: "An attributed sale will be when any buyer purchases the promoted item within 30 days of any click on the ad, regardless of wh...
Whyvare ebay are giving buyers tracking numbers for untracked delivery?
I have had a number of international buyers asking why the tracking number doesn't work and when I check their orders they had selected untracked delivery when given the choice of tracked or untracked at checkout.If you look at the attached screensho...
Buyers cancelling orders seems to become more frequent
Is it just me, since ebay have made changes to the cancellation process the number of buyer cancellations is increasing Always the same reasons "ordered by mistake" etc This last few weeks I'm getting 2 or 3 a week! Very frustrating
Global Shipping Program Options
Hello Everyone, I hope you are all keeping well. At the moment I manage all of the international postage myself. I wondered if anyone might know if it is possible to opt in to the Global Shipping program just for parcels going to the rest of Europe a...
Apostrophes not showing properly on listing pages
Showing as ' on listing pages. e.g. search for Kerr's in musical instruments/sheet music.Shows OK in search results but many of the listing pages aren't formatting the apostrophe correctly.
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