Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
How do returns work when sent to buyer via ebay's global shipping
Good morning We sell overseas via eBay's global shipping programme. We have never had a return request before. However, we have had two return requests in one week now, one being a key that costs £9.00 (they ordered the wrong key number for their out...
Unable To List From Inventory For Over A Month
Flagging this again as I haven't so far managed to get anywhere with this issue which started the first week of July. The problem is with the Inventory feature which comes with Featured and Anchor shop levels. Currently we have over 10,000 listings s...
New Payout Rules for Business Accounts
I have business account and Ebay in their infinite wisdom, have changed the way I'm paid out to 3 days after delivery has been confirmed. Apparently this is being rolled out to everyone via email. Anyone else experienced this?
Resolved! Ebay holding all payments until upto 2 weeks of delivery
I'm hoping someone can answer my query here as ebay haven't been much help. At the start of last month ebay started holding payments on all items I've sold through my business account until anything between 3 days and 2 weeks of delivery confirmation...
Click & Drop IOSS Mark Missing from Labels
I have just had a German customer complaining that he had to pay tax, duties and a handling charge to get his order delivered. I have checked and eBay have charged him the VAT at the checkout via IOSS. Upon checking the RM shipping label the IOSS mar...
GSP to US halted - direct postage? - will I be caught for Return Postage costs?
Hi, Just wondering if anyone can help on this one. I am a business seller - clothes. I use the GSP but I have just realised this has been halted for a good while they say to the US. I am losing sales. I could send directly but what worries me about t...
Sending to the USA is about to become a poop show
Luckily we use GSP for all orders going overseas for our ebay sales but obviously not for our direct site sales.Just got the notification from Royal Mail that as of Aug 29th you wont be able to send into the USA using DAP (delivered at place where th...
eBay's false estimated delivery dates, now several messages from buyers not happy.
I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...
"Required item specifics" are all blank
I just went to change a few prices and have noticed that most of my items have the required item specifics blank. It has done this before in the past and I don't want to waste a whole load of time checking them all again. Has anyone else noticed this...
UK households say 'cloak and dagger' as Royal Mail issues post warning
Another INR opened this morning!ebay are still telling my buyers 2-3 days and even delivery on a SaturdayIts a disgrace treating their buyers like this... The Royal Mail has warned UK households that they may not receive post for several days Royal M...
Can't refund buyer without a linked card?
A buyer has asked to cancel their order; the request has been made after eBay sent our payout so there are no "eBay funds" to cover it. Normally this isn't a problem because eBay just debits selling fees/costs (including refunds) from the linked bank...
How do I request an email verification code?
As the title suggests. I ordered a new phone and airtime plan yesterday from my network provider. It is due for delivery sometime today - hopefully. In the meantime my laptop had a forced update last night and this morning requires a fresh log-in. Un...
Resolved! Ebay via YOULEND - anyone got any pros and cons
Hi All, I hope sales are good! Today we received a generous offer from eBay Capital that would be enough to rent a unit for a year. I believe that you pay a daily percentage of sales. The previous similar type of loans via P-pay were very straightfor...
Asked to provide my NI number.
I received an email today requesting that I update my account and provide my National Insurance number, as I have reached the threshold for either items sold or the selling limit.My question is this.. I am simply selling some personal items that have...
"Please be aware that Royal Mail is experiencing issues at the moment" Aug12 11:00am
Currently unable to post anything, facing the following error; "Please be aware that Royal Mail is experiencing issues at the moment. We apologise for any inconvenience and if affected, ask that you try again later." Attempting to purchase anything R...
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