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Seller News: July 2025

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Resolved! Proving my age without a credit card!

I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...

Why do so many searched items vanish when you click 'low to high'?

Does anybody know why when you do a search for something and you get, for example, 146 items on 'best match', and you then click your sorting option from 'low to high price', (or any other sorting option), the number of items shown drops to, (again a...

User avatar by • Conversationalist
  • 46 Views
  • 3 replies
  • 0 kudos

Resolved! Messages ignored by sellers

One thing that really is getting worse is seller communication, not responding to messages and basically treating buyers as a nuisance! I find this very odd and now will not buy from someone who can't be bothered to respond or interact even if I want...

User avatar by • Engager
  • 27778 Views
  • 178 replies
  • 42 kudos

"Order cancellation failed"

Item paid for on 3/8 Delivery eta on 6/8Item not dispatchedSeller not respondingEbay showed "seller agreed to cancel"Ebay phone support says "seller did not respond"Also says I have to now wait 3 working days to get a refund from a "item not received...

User avatar by • Contributor
  • 248 Views
  • 12 replies
  • 1 kudos

Resolved! VAT

Hello, I haven't used ebay for a while, but I have now bought 3 items from UK sellers and I have been charged VAT on all 3 items, is this a new policy or a mistake? Thanks.

winning

i dont want an email telling me i am winning when i already know that , i cant unselect that from ebay preferences , no option

Counterfeit LEGO SET 42171 - Mercedes-AMG F1

I consider myself pretty savvy when it comes to Lego and I recently purchased a Lego 42171 F1 car. The photographs showed a box with all the correct "LEGO" & "Technic" branding so I purchased the set. The set arrived and the outer packing suggested i...

Search - is anyone else finding it as useless as me?

In the past few months I have found the search function to become nearly useless. I often search for specific computer hardware components, I usually use the exact model number, brand name, memory size etc in the search. An example would be "NVIDIA R...

User avatar by • Engager
  • 3361 Views
  • 61 replies
  • 11 kudos

Problem with item being collected instead of postage.

Hello guys. Don't sell very often but had a bit of a garage clearance. 2 items sold to the same customer, they emailed before to ask if they could collect both. One order was collection only and th other had option for postage. Now the customer has c...

User avatar by • Contributor
  • 75 Views
  • 4 replies
  • 0 kudos

Phone number for Ebay

Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.

Buying

Hi, Is there any way I can send an announcement to all ebay seller to ask them if they have the item I want to buy? Thank you

"Buyer protection fee"? I don't think so. What a scam!

Was just about to purchase an item when I noticed a ~£3 "buyer protection fee". What an absolute scam. As a buyer, I absolutely refuse to pay eBay for the privilege of bare minimum customer service. Foisting hidden fees and extra charges onto buyers ...

Sellers listing false prices

Cab eBay stop the listing practice where the seller has multiple items in order to list the main item at a lower price, for instance a phone is listed as X price but that is the price for the charger on its own , the phone itself is another much high...

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