Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Resolved! Buyer riased "item not recieved"
So the buyer raised a item not recieved as Yodel are 4 days late delivering my item.He's angry because I used Yodel not Evri.The item is showing due for delivery tomorrow.I just want to refund him now as hes looking at this reveiws he has a habit of ...
sales have dropped off a cliff
so recently my sales slowed for no apparent reason. i already use promoted listings so i decided to run a 5% discount campaign which did help.unfortunately, when that discount campaign ended on 30th April my sales have almost stopped.i have started a...
Item has been stuck in customs in Argentina for a while. Buyer has opened a case.. What to do ?
Tracking shows it is in Argentinian customs and arrived there 19 April but does not seem to be movingWhat can or should I do now. Trying to Phone customs but line not working off the tracking site. Help
Resolved! Not received any eBay promotional selling offers for months
I haven't sold anything on eBay for several years. I would like to now start selling items again, but noticed that I haven't received any eBay listing offers for at least 18 months. I used to receive £1 max selling fees or 80% off FVF offers. TBH, eB...
Member wants to view an item - not sure I can give contact details
Another member wants to view some collection only items I have listed. It seems to me that to provide my contact details so they can do so breaches the member to member contact policy, which says: "We don't allow our members to ... Exchange any perso...
If I don't use an FVF discount offer will I lose subsequent ones?
I'm away next week so don't want to list anything. I've just had a final value fee discount offer from ebay. If I don't use it, will they stop sending me offers in future?
Removal of negative feedback
Hi, 24 years i've been with ebay hundreds of deals. Some guy buys an expensive item from me but then try's to get me to send to another address as 'he's moved house' and then another try to send 'to brother for his birthday'. These are violations if ...
Appealing a 'Closed without seller resolution'
TL;DR - why are 'Cases closed without seller resolution' not appearing on my seller dashboard so i can appeal them? A buyer claimed to have not received some items. (postage was combined for numerous items). The parcel was tracked. I have a photo of ...
Royal Mail Click and Drop - Sending to Hawaii
We use Royal Mail Click and Drop for virtually all of our shipping and have an order from Hawaii. I know this is part of the USA but in the "Country" drop-down list there are only options for: USA - MainlandUSA - Guantanamo Bay There is no "USA - Haw...
Fraudulent 'Buyer'
I sold a laptop on EBay and received a message from someone purporting to be the buyer saying their address had changed and it wasn't the one EBay had. I told them just to change their EBay address and they said they had issues with the app and sent ...
seles dropped
Is anybody has bad sales the last few dales? I still have this problem just attached my impressions and views every day less and less but do not why ? I talked with costumer service yesterday they said try refesh account but still nothing look kike s...
Funniest negative feedback left for me
Left me a negative, buyer said 'I ordered 5 and received 5, but disapponted because wrapping said 6', I contacted eBay and they kindly removed. You do get some 'interesting' buyers on eBay:-)
Abusive and lying buyer - ebay still in his favour
-Doing everything in buyer's favour, nothing for the seller and we don't care if you don't accept returns - it should be ebay's motto. Buyer is disrespectful individual with abusive language and false statements returning items after breaking it. He'...
Why can't I list Golly badges, yet golly books records figures etc are allowed.
Just wondering why Ebay do not allow the listing of Golly badges ( From Robertson s jam / Golden Shread ). Yet they allow books, records & figurines of the same name which also clearly show pictures of the said Golly's. I do understand the race hatre...
Unjust Negative Feedback but eBay won’t remove
I have been a buyer/seller on eBay for 18 years and had 100% positive feedback over 1,200. As you can see from these numbers, I'm not a business seller; I just sell bits and pieces of clothing from time to time. Because of this I always list items as...
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