Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Hello.What do I do here? I have requested a return for a damaged laptop and the seller accepted my return according to a message sent by ebay. But I still not have a return label and the deadline is in 2 days from now.In the next 2 days if the seller...
I made a recent Purchase based on Sellers 5% discount Offer of £51.29 for8 x Fence Post Spike Holders but the Seller only sent me One Square Post Holder.I contacted him and said incorrect item sent.I had to start a “Return” case and had expected a Re...
I am trying to send a return from the UK to India. It is the wrong part. The Seller does not answer any of my messages to him but to send the item back, the Parcel company insists that it needs the Sellers phone number and email address, They say it ...
Hi is there way not to print the Customs Form that comes with this...? For Royal mail International Standard
20+ years experience shipping to all parts of the world. I've just had 3 international parcels returned from Royal Mail due to "density" issues even though they are packed and contain the same product as they have for the last 20 years with never an ...
Hello, I'm a veteran eBay user yet I have never encountered this problem before. I bought an item from a seller which prides itself of selling from the UK. The hardware item doesn't fit/work for my needs (also the case is cracked but never mind!) so ...
I have started the returns process for an item I received which was not as described. I have a QR code sent by eBay, but the seller then sent me a message asking me not to use this as it is too costly for them, and sent me an image of a completed Roy...
Ive printed by mistake 2 return labels for 2 items for the same seller. Ebay didn't gave me choice to print one combined label and i will be charged for 2 labels.How to void these 2 return unused labels ,so i can send unwanted 2 items in one package ...
Hi eBay community.I recently purchased a pair of trainers under the authenticity guarantee scheme and the seller dropped them off for postage yesterday, but the tracking says 'We have your parcel and it's on its way back to the sender' is this normal...
I have received a return postage label for royal mail but it is far too small. I can't attach an image to this post as it has personal information on but it appears in the top middle of the page of A4, both in preview and when printing. The second pa...
Hey everyoneI used the QR offered by ebay to send 2 items back. I initiated the return. Got the QR code, took it to post office. They printed the ticket for me and gave me a receipt. Seller contacted me saying they haven't received the item yet so I ...
I sent a brand new wetsuit tracked to a buyer.After 7 days it had not been delivered and tracking had not updated for 6 days.He sent a not received request and ticked I still want the item.So after messaging him I sent him another one.And they both t...
Hi,I am returning an item. Ebay has provided a 48 Hour parcelforce label. But the parcel is 27kg and I'm disabled with no method of getting it to the post office. I really need it picked up from my home address but I don't see a way to do this. Parce...
I bought a used engine.Listing said 'Please call if unsure on compatability for your vehicle before buying' - which I did (well, I msg'd in ebay) - gave reg no, VIN no, chassis no, said auto. He confirmed compatibility.But on arrival, it's wrong - fi...
How do you arrange collection of an item to be returned, when the postage has been prepaid?The seller has provided a ParcelForce label with a tracking number, but the local post office has said the parcel is too big for them to take (41x43x43 cm and ...
