UK eBay Community

No sales

What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....

HMRC - Meaning of trade

Internal business income manual - updated May 2024 Interesting reading for those unsure of How HMRC class you as trading

EBay Shop or use Free Listing option?

I have an eBay Shop.I sell old second hand clothes mainlyIn sports memorabilia section.I am classed as a Business seller.I mainly do buy it now listings that relist every month cycle. EBay now has no listing fees for second hand clothes. I want to kn...

New seller payment hold

Do members agree when selling item after 1 week should get payment if buyer has left feedback for new sellers

duplicated postal charges

bought 2 items listing stated 2nd item free of charge but at checkout i was charged postage twice. seller claims is unable to change and issue an ammended invoice

Resolved! Not received any eBay promotional selling offers for months

I haven't sold anything on eBay for several years. I would like to now start selling items again, but noticed that I haven't received any eBay listing offers for at least 18 months. I used to receive £1 max selling fees or 80% off FVF offers. TBH, eB...

Stopped receiving sale emails

I have sold a couple of items this evening but never received any "You made the sale" emails from Ebay. Anyone else experiencing this?

Member wants to view an item - not sure I can give contact details

Another member wants to view some collection only items I have listed. It seems to me that to provide my contact details so they can do so breaches the member to member contact policy, which says: "We don't allow our members to ... Exchange any perso...

Buyer paid

Buyer paid for item then cancelled less than a minute later. Looked for buyer but user name doesn't exist. What's all that about. Thanks

Received damaged tv

Hi. I received damaged tv, tried to contact seller, but no respond. Also seller doesnt accept to sent item back. I made photos of damaged tv screen. Its not working at all, but on description says that its used but fully working which is not true. Wh...

sales have dropped off a cliff

so recently my sales slowed for no apparent reason. i already use promoted listings so i decided to run a 5% discount campaign which did help.unfortunately, when that discount campaign ended on 30th April my sales have almost stopped.i have started a...

If I don't use an FVF discount offer will I lose subsequent ones?

I'm away next week so don't want to list anything. I've just had a final value fee discount offer from ebay. If I don't use it, will they stop sending me offers in future?

ALL NEW Competition Thread...Last Post WINS ;-)

Well..... it couldnt be lost forever could it ! So its back... all singing, all dancing... no farting allowed... May the dirtiest player win I am first... I WILL BE LAST

Not Able to View Sold Items on Ebay app

Hi, I am not able to view my sold items on my Ebay mobile app.I get java.io. IOException on the screen instead. Have the same on 2 mobiles, 1 tablet. I've tried clearing the cache, un-installing the app and re-installing and signing back in.Phone is ...

Charged £150 for shipping for an iPad

Recently, I made an offer for a used iPad for £150 and was charged £300 by the seller, including £150 for shipping. Because it was an offer, I got debited immediately the full amount. I am pretty sure that the auction did not have £150 for shipping, ...

File a dispute

How do I file a dispute to return an item on eBay ?

Breach of my privacy!

I sold a pair of vintage trainers to a buyer who thought the were brown! In my listing they were listed as Grey/Silver in the pictures they are Grey and Silver! He kicked off saying how can I sell something where the photos and description are so dif...

dodgy e-mail

received an e-mail today but it did not have my user name on it , is this legit

Resolved! One Word....

'Sausages'. Do carry on.:-)

buyer had wrong address, they updated it then re bought item and now refused delivery

Hi guys, I have a buyer who bought a medium sized parcel item and then messaged me saying their address is wrong and to send it to a different address. They stated that the parcel will be too large for them to carry from their work. I messaged to say...

Can I take ebay to court?

Have any of you had a problem with ebay and sued ebay in court. If there is such a possibility, please help. My problem is that in 2021 7 bio fireplaces were recalled, and today ebay removed me a few fireplace listings that were not recalled in the p...

My order is marked as cancelled but I have collected and paid for the item

As per the heading I purchased an item locally and collected and paid for it on collection as agreed with the seller.However, my order has been marked as cancelled, I think I can probably guess why they've done that.So my question to the community is...

No Tracking Number given by seller for Royal Mail Tracked 48

Hello I bought an item which was supposed to be sent by Royal Mail 48. A dispatch email was sent but there was no Tracking Number. I contacted the seller for the Tracking Number, but she says there is a problem at the moment with Ebay not updating Ro...

Missed delivery being returned to authenticator

My order was attempted delivery on the 29th dec initially it said redelivery would be attempted on the 30th how ever over night this changed and it says being sent back to pack link . Neither dpd or pack link can give me any further information its j...

Gold coin sale - scam buyer

I would appreciate a bit of advice please (I believe I have to take action by 7th May). eBay Item ID: #296376755636Royal Mail tracking number: SE253812430GB I inherited a couple of gold coins a while ago and recently decided to sell them. I chose to ...

Help please

Hi. I sold a card on eBay. I posted through Royal Mail. I have proof of postage. I've contacted Royal Mail who have said that the QR code wasn't properly scanned at their desk and I shouldn't have been given a receipt. It's a total mess. They've wash...

Removal of negative feedback

Hi, 24 years i've been with ebay hundreds of deals. Some guy buys an expensive item from me but then try's to get me to send to another address as 'he's moved house' and then another try to send 'to brother for his birthday'. These are violations if ...

Appealing a 'Closed without seller resolution'

TL;DR - why are 'Cases closed without seller resolution' not appearing on my seller dashboard so i can appeal them? A buyer claimed to have not received some items. (postage was combined for numerous items). The parcel was tracked. I have a photo of ...

Royal Mail Click and Drop - Sending to Hawaii

We use Royal Mail Click and Drop for virtually all of our shipping and have an order from Hawaii. I know this is part of the USA but in the "Country" drop-down list there are only options for: USA - MainlandUSA - Guantanamo Bay There is no "USA - Haw...

Return declared by customer as not working - was fully working when returned

Hello all, Hoping for alittle bit of advice if possible? Had a return request on a vintage wall clock, reason arrived not working. Now the clock was fully tested and was working perfectly when packed & dispatched. Two days after delivery the buyer ra...

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Resolved! Not received any eBay promotional selling offers for months

Resolved! One Word....

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