Member To Member Support

My Listings ending soon

The listings in my eBay shop ending in 3 hours I would like to extend, or to find out why this hapened.I need my listing to continue until i have the shop

order from 9th October has not arrived and item ordered was paid for when ordered. EBAY has never

my name is Alexander Garry (email is alexg. rygarshihtzu@blueyonder.co.uk) I made an order on 9th October for a set of boxes A4 Colourful Transparent Plastic Craft Storage Boxes and Paid for the item. Since then I have heard nothing and despite many ...

Ebay Business accounts

Do you need to have a registered business account OUTSIDE of Ebay to sell items?For example, if you are a sole trader with a business email address but have not registered your account outside of eBay can you sell on Ebay on your Ebay business accoun...

BASIC SHOP SUBSCRIPTION

IS THERE A WAY TO SEE HOW MANY OF MY 250 LISTINGS AVAILABLE ON MY SHOP SUBSCRIPTION I HAVE USED

Cancellation

Hi I bid on a item been on eBay for over a week I was the only one to bid and won. Then the seller cancelled and said it was out of stock or broken I offered the seller a set amount the other week and they came back with a higher price. So I thought ...

followers and subscribers to you ebay shop

how can you find out who are your followers and subscribers to you ebay shop

Hidden extra 20% vat to pay

New yhead (1,374 )Hi,I recently bid on a woodwork plane and and missed out there was no mention of paying an extra 20% vat on the purchase in the listing. I was only informed in a message from ebay about the extra 20% vat to pay after I had made my b...

Can I modify a listing to something entirely different?

I am just curious what will happen if I modify a listing and change it entirely to something different? Let's say I am selling some T-Shirts and the sale is going well on the listing. I then run out of stock for the shrits and I modify that T-Shirt l...

Should I quit Ebay ?

At present I have put my account on hold . Why ?I have been with Ebay for nearly 20 years and lately I have noticed a worrying trend. I have been dormant for quite a while but earlier this year started listing again, albeit as a personal seller. I ha...

Increasing Sales - New Seller

Hi All, I am fairly new to selling here and have been pushing listings for around 2 or so months. I am looking for any advise you can give me regarding increasing my sales. Take a look at my listings, I am open to all constructive critism. I sell mul...

Low Sells

Hi everyoneI got around 900 Items But my sells are very low and most of the days i dont make any sells .What should I do?

Buyer questionable complaint

I've sold an item and had a complaint from the buyer then saying it was in a 'poor condition'. The item was listed as used and worn and in now way shape or form in a bad condition. Buyer is asking for a partial refund or to 'come to some arrangement'...

Description change

Is it possible for a seller to change the items description after the item has been sold and sent? I brought something and screen shotted the photos and description to check against when I received the item looking back on the post the description is...

Why has eBay changed?

The settings of eBay have changed so that I cannot print an invoice from a purchase!I then have to contact the seller for the receipt but eBay settings won't allow me to do this, because it thinks I'm trying to purchase outside of a eBay. Stupid idea...

I can't see a paid product in the ebay purchase list

I paid for a product, I received a confirmation email, but still I can't see it anywhere, what should I do?

I've been robbed of two refunds.

One item with nothing in it and its ripped so probably and second item is not the correct item I've ordered. What do I do?

Prohibited item

I listed an item, unknowingly on the prohibited list. It was removed by eBay immediately. The issue is, there are many of the exact same items for sale on eBay. I reported one of them, but it still remains for sale a month after. Why are some sellers...

Wrongfully accused of shill biding

Hi.I have recived a message from Ebay accusing me of shill bidding. This is untrue It's just a seller which I lnow and buy the Most thing so please remove this eligation From Me am now unable to buy any thing Place any bid to this seller kindly remov...

Shop critique please

Hello everyone I'm fairly new to this platform and adding products as and when I can. I've tried adding description and provided ask the information as much as I can along with better photos. I'm not getting any traffic. What am I doing wrong? Can so...

Purchase selection

I wish to purchase 2 Trespass boys gilets of different size & colour, but don't appear to be able to select these.https://www.ebay.co.uk/itm/305000553343?hash=item4703731b7f:g:8dcAAOSwSRdkmvWaHelp, please!

Item location filter

Hi,It seems to me that "Item location " filter is removed or blocked by the administration. If so, eBay becomes poor waste of time - it's useless to look through the listings all over the world. Perhaps I value my time too much? But I'm probably not ...

Resolved! I bought a laptop keyboard months ago, but installed a week ago. It is defective.

Hello, I purchased a laptop keyboard in May 2023 but only installed it a week ago. After numerous hours of troubleshooting, it's become evident that the keyboard is defective (TrackPoint drifting). For context, I'm an electrical engineer and informat...

Duplicate Itmes

Why does EBay allow multiple posts of the same item from commerical sellers, for example ***** daily has approx 2500 new listings yet many of these are not just listed once, they are repeated multiple. This is also for the same item, not an item that...

looking to pull from Ebay, its just not working anymore

When I first started with Ebay about 15 years ago it was a life saver for my business during the recession of 2008 and then we were able to press on and do extremely well. We would regularly do £3000-£4000 a month turnover. Everything was ok until ab...

Resolved! Upgrading to basic shop

I am looking to upgrade from Personal seller to business seller with a basic shop costing £27 per month. What are costs are involved as my head is still spinning from the info from the agent. ( I am 73 !!) I will list 100- 200 items at most. All I wa...

Best Offer

I added Best Offer to a listing with an automated accept price but it does not appear on the actual listing

New seller

Hello everyone new seller here and wondering if I can ask for a shop critique

Filter for mileage not working searching vehicles

Hi anyone know why the mileage filter is just not working for cars ? Used to but does not any more , using both iPhone and windows laptop - same thing . Very frustrating !

Search String

It is possible to search for part of a keyword in the title and/or description?For example, if I search for "hite" can i get eBay to list results for any word which contains hite such as white, or graphite?The reason I ask is that I'm searching for p...

Received order I did not purchase

Hello Ebay, I recieved a two heavy boxes of plastic cutlery today , a company in liquidation.The address label is my home address and name and it states on the label horusandanubis my ebay name. However I never ordered these items at all. In fact not...

Do UK Store/Shop subscribers get a Final Value Fee Discount like in the US?

Trying to reduce the 29% I'm paying in fees so watched some youtube videos. The reduction in the Final Value Fee appears to be the main reason to get a shop/store yet it is not listed as a benefit on the eBay UK site. Is this not available in the UK?...