To how is many concern. I am appealing to companies that maybe able to help me . My name is kimberley from Cowdenbeath in Scotland.My home got flooded in January this year which I lost most of my belongings and got moved in to a temporary flat as the...
Hi, I've been selling on eBay for the last 19 years and about 3 weeks ago eBay.co.uk stopped letting me list any item unless I turned my domestic return policy on, which is a switch in the 'Preferences' section of the listing. Has this happened to an...
I would appreciate a bit of advice please (I believe I have to take action by 7th May). eBay Item ID: #296376755636Royal Mail tracking number: SE253812430GB I inherited a couple of gold coins a while ago and recently decided to sell them. I chose to ...
The item I sold was delivered using the address label provided by eBay which was the buyers old address. Surely it's their fault for not checking the delivery address was correct. Where do I stand, i can't get the item back and will probably have to ...
I have been locked out to edit an auction on several books. I can't edit good till cancelled. What is this.?
I just had email from ebay telling me of suspicious activity on my account suggesting shilling. I don't understand what they are seeing. I have had a few buyers lately who have not paid or communicated so I have cancelled the item, could it be that ?...
I recently order a £117 item. Seller says it was delivered to me. I have never had the item there is no photo proof either. After 3 weeks of trying to sort it out and failing I left negative feedback. The seller has now messaged me saying if I change...
I sold some postage stamps to a buyer in December last year. A month ago he opened a case against me for non delivery. I still have the tracking number of the package. It shows that the package was delivered and a picture of the postman leaving it at...
I left negative feedback but this has now been resolved and I want to remove the negative feedback. How can I do this please.
HiI ordered 4 items from Seller . He only sent me one and he said all 4 items have been delivered I have sent so many messages no answer. I opened a case with Ebay they said the seller told them he has delivered but the problem is he only delivered o...
Hi, has anyone else seen the issue where an item paid for on 19th May and shipped on 21st May, has not been delivered 8 days later by Royal Mail and all the tracking details are blank? Is this an eBay issue or a Royal Mail issue?What should I tell th...
I haven't recived my bonus points for the recent offer,You signed up for bonus points on 3, 4 or 5 purchases made on the eBay app in April, points will be issued by 16 May.'
buyer has not returned the item just an empty box stuffed with cardboard, I am being scammedWhat do I do now
A person bought my item on this app,but I don't want to sell it anymore.He's already made the payment and I don't know how to refund him. Can anyone help me?
I recently bought a car advertised on ebay. When it was delivered I discovered it had fault warning on the dashboard. There was no mention at all about it in the description, in fact the description said it was maintained to a very high standard. I g...
Winning bidder is a scammer. How do I offer my item to the under bidder?
Hello blueirisbay can I interest You in the sleeping bag at £18.50 kind Regards myfayrelady
Seller refunded item because they couldn't find the delivery address even though I'm always buying stuff on ebay?
hello, i am struggling to see which sellers offer the click and collect service which i think is where i can have a parcel delivered to a local shop? i just cant see that in the delivery section on the listings that i have looked at which is quite a ...
Hi i have just noticed i didn't receive my discount on 3 sets of bedroom drawers i bought , i contacted the seller , they said they didn't apply the discount eBay does
Went to purchase an item ie car mats ,asked me to select car that wouldnt do anything? pressed buy it now that doesnt even work whats gone wrong as i purchased something last week and all was fine?????
Evri delivered a package to the wrong address and the package was lost. Evri say it's the seller that needs to start proceedings and the seller say its the delivery firm that needs to fix the problem. lots of emails and messages to both parties. Ebay...
Help what does this mean ? and how do I stop it . The send offer seems to have gone , works with some but not with other why ?
Guy is claiming a ds game I sent him is broken the day he recived it which is today but the day before i sent it which was the 27th i tested it and it worked fine? he is claiming a refind and i do not know what to do from here
When I click 'add to basket' or 'buy now' a blue box appears around the text on the right and I'm frozen out. How can I solve this please?
My limit has gone from 40k to 8k
how do i give customers delivery cahrges optiosn, based on order value fror exampleorder under 95.00 delivery is £5.95, orde sover £95.00 delivery is free, can't see how i can offe rthis, on ebay, sorry about the typing, losing the ability totyep,a s...
Why have listing gategories changed? I used to go to "cars" then "classic cars". Now it's Motors, then classic cars - but the brands are not in order. Really annoying! Its impossible to contact eBay.
Hi, I've just sold two items to a buyer but she only paid for one of them. I contacted her to query this and last night (uite late, about 11.45pm , she replied in German saying she didn't want the other item. She then asked me in German again to canc...
Hi I ordered an Iron in January, paid with PayPal and now its not working .I can't seem to go into return because it is over the 90 days . Is there anyway I can return and get my money back so.i can buy another iron Thank you
Hi, I face a massive problem and want to know if any of you have the same experience. I got a few negative feedbacks selling used electronic goods. First situation: The buyer claimed a return because the phone didn't turn on. He was disappointed and ...
Item number 145097212280 used to have make an offer when purchase previous. Can you see if the option is there for you?
Can anyone help with accessing my account please. Says invalid token??
I've purchased an extractor fan and got an electrician to fit it costing £120 and it doesn't work, I now have to pay to get it taken down then another fitted, seller is ignoring my messages.
I had a problem shipping the Russel Hobbs microwave because the delivery cost paid was up to 2 kilos, whereas the microwave weighs 13 kilos, they didn't want to send it for that amount.
I've sold an item and the person that bid on it says he never made the bid where do I stand
I made a sale for hi fi speakers, and on the order the buyers email, phone or mobile number did not show up on a desktop pc, iPad and iPhone? I require this information for DPD UK Couriers to deliver the parcel. I contacted Ebay customer support, and...
I sent a package and the tracking says it's been delivered, picture shows the location (the buyer says it's the right address/ looks like their home) they however can't find the package. I've sent the buyer the tracking pictures and location it was d...
Why are my postage label payments now being taken from my existing funds rather than directly from my bank account as was normal.
I've received a refund and have been asked to remove my feedback. How do I do this, please?
The item I purchased is fake
If someone could kindly explain to me: I sold a book listing for £4.50 (the buyer paid the postage) how come I only received £0.72 into my bank account? I really do not understand how the payments work. My understanding was that there was only £0.90 ...
The refund has been issued to the original payment method, which is no longer in use
I PURCHASED A BARBOUR QUILTED HANDBAG LAST YEAR. AROUND MARCH/APRIL. GAVE IT AS A XMAS PRESENT. NOW THE ZIP IS BROKEN AND SELLER WILL NOT REFUND
Hi, I've sold an item. I believe the buyer selected a postage option but then decided to collect in person. Now I can't close the sale? They have written acknowledging they have received the item. I have been paid, so all is fine but the sale remains...
Hi all. Ebay made a decision in a case where a seller had sent me clearly fake Ralph Lauren, seller was very argumentative and eventually after two weeks sent me £3.39 to send the shirts back.. eBay then asked me to return the shirts but only gave...
a bid was made and today it has been retracted by a message from buyer . Does eBay deal with this as its dtill showing as. bid
Purchased an item which did not arrive and neither did a refund. I have proof of purchase.For some reason the item has not shown in "my Purchases" so it seems that I am unable to get ebay to do anything about it.Anybody have any suggestions........pl...
Hi, I hope someone can advise me. I would like to offer free postage to UK buyers but if I include international sales using GSP will Ebay also show that as free? Thanks
How do you contact Ebay to get a refund of Nectar points? I attempted to use 12,000 points to pay £52.00 for a Laura Mercier bath and body cream on 15/2/24 but the payment was taken automatically from my credit card instead and l also lost the points...
Bought a car trailer collection only and messaging the seller he's blocked from sending me an address for collection. Ebay automated help just goes around in circles and final talk to customer services after an hour of going around in circles and jus...
I ordered an electric Montain bike I paid £950. I asked the seller loads of times for the tracking informtaion, I had to ask eBay to step in to chase up the details, I was then informored the bike was delivered, but not to my address, so I put in a r...
i sent for an item which was shown to be delivered by Yodel i was in and out my front door several times prior and not long after the delivery time and it was nowhere to be seen he stupidly left the item in an exposed place on view when he could have...
I sold a watch, in its box, with receipt and two licenses, large number of photos were provided. The watch went through the authentication process, and it was delivered to the buyer, I was paid, the buyer changed his mind, and he is lying about the w...
I recently placed an order on eBay for 15 x ensure shakes strawberry.However my parcel is showing delivered and I haven't received this parcel. I have tried to contact the seller however no joy receiving refund. Is there anyone can help me with this ...
solar controller Hi anyone else had issues with company not replying to emails when their products fail after 3 months use ?
Hi there, I listed an item to sell, but revised it yesterday as I forgot to add an reservse fee which I added after. I have been charged the selling fee £150 already. I was under the impression that I would be charged if it sold? Please advise
Hi, My item was removed due to it apparently being counterfeit. However, they were real football tops that I picked up from an actual outlet (Nike). Is there any way I can appeal this?
I need to report the seller used many different accounts and do scams and send fake items I need to speak with human agent
Hello, I bought a jacket from Ukraine, I paid everything through ebay, the additional tax as well but when it arrived to my country I had to pay it again. I told the seller that it was in the beginning strange that I had to pay it via ebay as normall...
Customer had parcel left on doorstep got home was gone.hes reported it to evri they admitted fault.reporyed to ebayDo I have to refund with my funds or does ebay pay..
I find it incomprehensible that a search is now limited to 160 results. And what results! I'm not even sure how they are chosen but they may be people paying premiums to advertise. Selling on eBay has got more & more difficult - my items are mostly v...
Hi guys I purchased a gas lighter as a present, now ebay have sent a saftey warning, but I deleted it from my purchases. How do I resolve this for a refund of a faulty purchase Thanks
I followed eBay's appeal process and they said I had won my appeal and that I needed to inform them of my return tracking id by 27th May. I generated a print postage via their system on the 26th May and it has a tracking code. Today the wrote to me s...
What Carrier company name who handles and deliver package from UK here in Kuwait
So I bought a bed and days before it's due to be delivered they said it can't be delivered, now they issued refund ONLY NEVER, now ebay can't step in.... great now getting no where, any help guys
Hi Everyone I need help I sold a brand new sealed face cream to a new Ebayer have 0 feedback, then 5 days later she opened a claim said “I sent the wrong item” then after that on comments wrote the face cream gave her rash. So it fine she allowed to ...
ITS IS SO GREAT I HAVE RECIEVED MY GOODS / PARCEL THE ITEM - MASTER WAH LAMS 8SET DVD ON HUNG GAR / LAU GAR KUNG FU, COVERING FORMS WEOPONS AND FIGHTING APPLICATION ETC BUT I AM A LITTLE DUBEOUSE ( CANT SPELL IT RIGHT ) CONCERND, IF NOT SURPRISED TO ...
Hi, Can anybody help/advise please?Purchased postage label through Packlink on Ebay (Parcel Force). Long story short, parcel damaged in transit and has been disposed of by Parcelforce. I initially tried to raise claim through Parcel Force but half wa...
I bought a Matrix Ultimate Collection box for the lowest possible bid (which is completely fair along side eBay selling and buying rules)Seller didn't set up the minimum price for an item so for me it clearly means "I'm paying that much for how much ...
I've bought some footwear from an address in Manchester. I want to return then but the address is in Shanghai. It did not mention this in returns. I've messaged the seller to ask for the address in UK. They are telling me I can't return them as they ...
The last date of receipt is today. I have been waiting for a month to receive this item. I can't contact ebay to raise a case cause it still says that I need to wait till today. What do I do?
Keep getting bids from Vietnam on some Satsuma vases. Attempted to block this user but I'm told this is not a valid ID. Evert time I cancel a bid a new one is immediately posted. Any suggestions?
seller offered on their advert "VAT Receipt available" https://www.ebay.co.uk/itm/126463692825 For Company accounts all I need is a basic invoice. I asked the seller some times. At first they responded, not I am ignored. Please help ask the seller to...
How do I change my phone number. When making an offer the security code goes to my old phone number which I no longer have. Any help would be appreciated Thanks Sue.
Hi,Starting today, I can no longer access my account via Firefox. When I try to log in, the system goes to the verfication challenge but refuses to load it therefore I can't get any further. I have uploaded a gif showing the error message. Oddly, MS ...
I had an auction sale cancelled (I had a note saying that I had cancelled it?) because the buyer did not pay immediately as they were on holiday. I can't remember setting this up and cannot find a way to un-set it if this is an option. Any ideas anyo...
I purchased something on Ebay and choose the Paypal pay in three as the preferred method. When I finished checking out it took the full payment of nearly £200 straight away. I tried to cancel as it was not the right payment method I choose and they s...
Hi been trying so hard to not get negative feedback but got negative feedback from a guy who had not even got his order yet. It wasn't late or anything. I asked ebay and they said it couldn't be removed. Just feel like giving up.
I have just been dragged into the Global Shipping program, I sell jewellery but jewellery is prohibited, why was I dragged in, it is no benefit to me or my customers who will get charged more than I charge for postage or so I believe.
I sold a Nintendo switch on here. The buyer randomly messaged me saying "what on earth is this" presenting me with a photo of a random tool box. I checked Evri, the tracking number still said that the package hasn't been delivered. The buyer then sen...
the money I received keeps not going in to my account, I've used the same account for years Olive not changed to another account and it's still happening
Many years ago i purchased a pack of records by a band who were just starting to get noticed. Anyway these records arenow worth about £5000. I have never sold anything on Ebay so how do I go about selling these records. I haven't a clue about postage...
I should say I stopped selling on Ebay from the outset.Why ? Because the support you get vs the fee you pay is ONLY in support of customers, NOT the seller.MULTIPLE CALLS to Ebay to review the negative feedback and complaint that I received that was ...
I purchased a LED ceiling light and it's stopped working after 5 months. Contacted the seller to return and replace as it should last longer than that. Seller is ignoring my messages and I can't find anywhere for Ebay to help me. There is no where to...
I think there is problem with search function.I was searching for motherboard for Dell E6540 - and when I typed Dell E6540 and selected All I did not see any motherboards. When I typed just the model number LA-9412P I found it with Dell E6540 in the ...
I've made an offer on an item. A window pops up wanting payment. I didn't pay, as I don't know if the offer has been accepted. Will the offer still go through to the seller.? I will pay as soon as offer is accepted.
I made a complaint about a seller and got a case id number and was told it was being looked in to but have heard nothing and case id is not recognized. What has gone wrong?
Can somebody please tell me how u can contact an eBay agent for a selling problem It appears these people are going backwards with being able to communicate with
Hi there forum I bought headphones from the platform with another party refurbished the item and sent them out but I can only contact the sole owners but not the platform that sent or refurbished the item?!I did contact the seller but they have washe...
All items are showing in USA DOLLARS. And has shipping added in USA DOLLARS. I live in England so this is not right all items are in the United kingdom. I have not looked at anything from other countries. And I have signed in and out several times no...
Thanks to all those who have responded to my message. It seems this problem has affected others too but now seems to have cleared. I WAS on the UK site!
Hi People. Let me know if you do please, why without letting me know, and for no apparent reason, EBay prevent a person who buys only, from bidding, buying or making offers....? Ta for your help
Hi, has anyone come across these Stitch and Sew guns?They are advertised here on eBay. I have ordered these twice from different sellerseach time l receive a Tagging Gun for attaching labels to garments which is so annoying they are selling these und...
Hi All, I've been selling I8650 Li-Ion rechargeable batteries since new year and been banging my head against the wall trying to please eBay and their policy which states: "18650 batteries cannot be listed individually, as they are not intended for s...
I bought a item for £5 + 5 postage paid paypall, it was ever sent. Seller has responded he stoped using e bay mid April and wants s my bank account details.s to pay in refund of £15, I fail to understand how I could have paid to a closed a count. And...
Hi there, The system will not allow me to change address from Singapore to United Kingdom. Can anyone help ? Thanks for any assistance. Kind regardsPeter
I have just come on to my account to find my 20 year old account has changed from personal to business. How could that happen and how can I have it changed back to what it should be please?
I sold an item, the buyer paid for the item plus the right postage. I bought the label from Evri via packlink, but i have only recieved payment for the item, and not the postage. It is the correct amount paid by the buyer but ebay have kept the money...
What's the procedure when a package hasn't been delivered?
Hi all.Noobie here I've only sold a few items on eBay and now I need to refund I'm confused. I sold a item a few weeks ago for a total £15.59 with free postage, the buyer said it hasn't arrived. So I said I'll refund them manually (they haven't opene...
My selling items do not show up on a search. Its been more than 24 hours. Any help would be appreciated
Frustrated after a buyer left positive written feedback on a purchase but clicked the negative icon. This has put my feedback down from 100% positive to 87.5%?? I have sent a feedback revision but as yet haven't had a response from the buyer. If I ca...
I am yet another person who downloaded the eBay App during April and made several purchases on the App, which showed up as qualifying for bonus points which would be awarded by 16th May, and like others who have posted, I have still not received my b...
On eBay app on iPhone I have a big 1 in a green circle which isn't my feedback as it's much higher and all positive ( I only buy I don't sell) what does it mean
The seller replied in a non nice way. They sent an item which was worse than the picture on eBay. They offered full refund but still I don't like the approach, it is very defensive and seems it is my fault if this item has this issue. Now they want m...
All the items in my watch list have changed to USA DOLLARS and also the shipping is showing as if been sent to the USA . I live in England and on my watch list the furthest person in location to me is in Scotland. What is going on ??
I purchased an electrical item which is faulty. I started a Return Request, received a 2nd Class postage label and posted the item back on 16th May.The seller still hasn't confirmed receipt. I'm getting warnings off eBay that I have to post the item ...
I bought a DVD earlier in the year from a seller in the same country as me (but the DVD is from Korea). Two out of the three discs were faulty and the seller said that they would get replacements. They notified me when they had them and asked if I wo...
Listed a Black & White minstrels 50 best songs music CD for sale on ebay and it was soon removed as it was classed as offensive material but the same cd is for sale on ebay but from international sellersWhat is happening to this country ???
I've purchased 3 items from 3 separate sellers 4 days ago. Paid through PayPal, got transaction id's but have had no notifications from ebay.
I purchased a poster off Ebay and it is currently listed as out for delivery whilst being in America even though I am in the UK, it is estimated to arrive today but is still in America
I placed an order and paid then realised I hadn't enter the Maypay15 code. Is there any way I can now claim the 15%
I ordered a 2 seater and a 3 seater sofa and the add clearly syated FREE DELIVERY i even paid an extra £20 for delivery to the room of my choice. Well this morning i received a call from the delivery company to arrange a delivery time for tomorrow, a...
Had an account around 2013 to order discontinued cycle gloves from Italy and re-joined the site in May after being with a rival marketplace site from 2017. When a trader, (also sells on Ebay I see), had the cheek to unlawfully send me 'over head' sma...
Speak to a agent on phone
HiI have an email which I want to use as my primary email as my other is no longer operational. It wont let me swap over as it says its already registered but I dont know who to contact from ebay to be able to get it changed as the help guide keeps j...
Ebay has just removed 2 of my listings due to counterfeit goods policy. I was reselling goods that I was sold to me. my return was denied. I sold iy as it was sold to me. I listed it for a £1 and quite clearly said I couldn't guarentee the authentici...
Hi I have purchased a pram for £575. When it arrived it was missing parts so I opened a dispute. Seller apologised and offered £75 partial refund and sending out missing items. I accepted this and it closed the dispute. Once the items arrived I found...
I have of ebay saying that We restricted your account because we noticed activity that we believe is a risk to our community. To help us remove the restriction on your account, you’ll need to upload documentation showing that you purchased the item(s...
I have purchased an item from spain, I have returned as explained what I needed to do reference customes etc (extra cost not expected on original purchase) Only to be told seller has not picked up item therefore returned to me with no reply from sell...
Hi, sold a phone but buyer not paid. Know they've 4 business days to pay BUT you used to be able to offer items to next highest bidder. Is this something that you can do when /if you cancel order? It's only been 24 hours but I have my suspicions that...
I bought a halmock stand on ebay for my husbands birthday. He said he did not want it so I started a return. The ebay offered postage did not even cover the weight of the item so returning it was not straight foward. On contacting the seller they off...
I have sold an item and the buyer is in USA how do I amend the listing after the person has won the bid and auction ended
Is anyone else getting offers made to buy an item, then said potential buyer doesn't bother to respond when you say yes to the offer! It's completey infuriating as you feel you have finally sold the item only to be let down again. Is there anything w...
My item was removed as it was reported to eBay by rights owner that it's counterfeit. I have emailed the rights owner to reinstate my item as it's 100% genuine and I have provided them with full details and barcode but to no reply to my email. I feel...
I have an old card for payout and it won't let me delete or add a new account to correct this to receive my money really dunno what to do
I'm trying to find out which postage options offer the digital qr code for the lockers so I don't need a label, can anyone advise me on this thanks.
My account has been temporary restricted from buying and selling. Ebay has sent an email and msg to contact us within 7 days or your account may be suspended and we will ask you few questions. I want to know how to contact them because when i click o...
Hi, I ordered a plastic bag sealing machine on 8/05/2024 at the rate of £168.69 with payment reference number 0*08-11542-95172, ECG. My registered email is The item is scheduled to be delivered on 20/05/2024. I have no update about the purchase in my...
Just looking to gain the thoughts of others regarding a buyer who has left me negative feedback because I wouldnt agree to a partial refund post-sale after he claimed the item was damaged in transit – I offered a full refund which obviously includes ...
Why has the cost of postage changed from 2.94 to 5.46 and why me (seller) had to cove rot when in my settings I have selected that buyer pays for posting? That made me not earn anything on that sale? I made loss? What has gone wrong?
I advertised a van on eBay it didn't sell on eBay but privately, I removed it paid a fee, but now I'm getting emails saying I owe £22 for fees, I've got proof I've paid actually 2 times but still I'm getting emails saying I owe money, I can't seem to...
Hi, I sold a wireless headset (item number 305429369263) on 24 Apr 2024, but I haven't received payment yet. Can you assist me with this?Thank you.
Need help - Sold an item, Buyer send through cancellation request - followed immediately by message saying done in error and they wanted to pay so could I decline the cancellation which I did. Several messages then followed asking for details that we...
Hi im trying to contact a seller whom i have alredy contacted and have an email thread ongoing, ebay have bounced back an email in the same thread stating it is blocked as it isnt from the 'registered' email address. I only have one address and im in...
Hi I have ended a listing before it was visable.. it had no views. The listing had a reserve price , as such I have an outstanding fee of £10, that hasn't gone away like I say it was never actually for sale, can I get the £10 fee knocked off Cheers M...
Hi, I purchased a laptop a while ago it has been returned a couple of times, but it has been returned with the same problem. Now I can't get a response from the seller about returning the laptop. How do I get eBay to chase these people?
having won an auction for some wax melt bits. the seller contacted me refusing to send the lot as she believes it sold too cheaply. she offered to send part of the lot or refund my oayment. there was no reserve on the items so as far as I believe the...
i have contacted the seller by both my ebay message site and tried to ring them, as the delivery of the cordless chainsaw was not complete and came without the chainsaw bar as was shown on the advert. i also have complained that the item was supposed...
When I buy from your site, my account is deducted twice for one order. And one has been paid and the other has been taken from my account and is pending.
I have looked everywhere at how to find an email add for my buyer or how to contact them to send my paypal add without ebay scrambling it. The buyers phone number doesnt work. How can i contact them to get them to pay more postage so i can re- send t...
Good morning, I recently sold an e bike on eBay for £2300 but eBay has taken £635 from the sale in fees !! I was expecting it to be £304, can anyone help me understand why and if that is correct ? cheers
I sold this item 10 days ago and I've had the funds available to me for a while but no matter what payout schedule I have it on or whatever I change, it won't let me payout my available funds. Please can someone help?
Yesterday I sold blouse for £4.00 plus £3.80 for postage.This morning ebey sent me payment of £4.55 . They have charged me value fees even though information on their site says no value fees will be charged for clothing.On my statement it says 0 fees...
I sold a pair of (heavy) shoes yesterday. The eBay system was suggesting that I charge £3.39 (I think) to do this. I couldn't work out how to change this, so I clearly and explicitly wrote in the description that the postage would be £8.95 (a guess, ...
hi i have a report on item 395410719516 as not being received but i only posted it on the day she said not received
I recently listed three Richard and Linda Thompson cd's for auction (5 or 6 days ago) and promoted them. After not a single view let alone watcher I searched my item and it is about 74 or 75 products down the list. No wonder I've received no interest...
I have just listed a car for sale on ebay. Unfortuantely the selling wizzard did not allow me to list the car without a "returns" option minimum 14 days. This car is sold as seen and described. I cant accept returns as it may not be the same car I so...
I sold a TV two weeks ago. A week ago the buyer said he would travel to pick up. He never turned up. He sent an eBay message (despite me sending my number he has never used it) about 12 hours later saying his car broke down. He then messaged yesterda...
I am new on here. I have just sold a Samsung watch6 47mm for £220, but ebay didn't mention, that they are holding my funds untill the 11th June. This wasn't stated when I first joined. I could have sold it on a different platform for free. I can unde...
I purchased an item later I noticed the seller has the same item for sale under different seller namesIs this allowed should I be worried what I bought may not be genuine ( set of medals )
I was scammed on eBay by a fake seller he didn't send my item and didn't refund me either. Ebay has done nothing to help. What can I do to get my mo ey back?
Hi I have sold an item to a guy in Italy aith the globak shipping. He says there is a problem for him to pay and he has contacted Ebay and they have said it is a problem with something at my end and I need to contact ebay and they will help me soirt ...
I am in the process of trying to purchase something from the US to the UK. The seller has changed the shipping so that it will ship to the UK, however, when I try to buy the item, I keep on coming to a wall in red where it says "Unfortunately, this s...
Can I change feedback error?
I am trying to understand why an item I posted was removed from listing as counterfeit when it is not counterfeit and I bought it originally from eBay. Makes no sense.
Hi there,I've recently been trying to refund a buyer of mine after they cancelled their order however despite having sufficient funds in my bank account and some additional funds in my eBay account, the refund transaction fails to go through and when...
I have sold an item. My buyer is being informed that the item is out of stock. It's a second hand golf club. I have it here. What can I do. I'm going around in circles with help suggestions, articles and bots. HELP! are there any humans left?
Ok, because I love eBay I just spent an hour researching a seller and found three auctions for seemingly the idental item, a "diamond and ruby and sapphire bracelet", set in 925 silver. It's being auctioned in Jaipur, India for a buy it now of $200, ...
Hi how to send an invoice to your buyer please
How do i change my surname for the shipping labels? Its still got my previous surname despite me changing it to my current surname on the account.
I would like to print off the receipts for items purchased on eBay and I can't find any way of doing it. Could anyone help please?
Most of my listing are missing from my shop. Is this happening to other?
How will it take eBay to refund my money to my account. I made an order wrongly and I cancel it and the seller have also cancel the order but not yet receive my money
I find it frustrating that ebay have changed the feedback page for a select few that doesn't give the option to leave feedback about the buying experience but instead asks for a review of the product bought. I've always left feedback and 99% of the t...
I have had a CD removed from sale by eBay - barely any notice, no discussion, and I can't find anyway to contest. The name of the abum is 'Aduult Situations' by the band Drunk Horse. It has a comical album cover pretensing to be a porn photo covered ...
So, what happens when you buy an item (£17) pay for it, including postage at £4.Instead of the item being delivered I received a card from Royal Mail stating no postage paid for item and there's a £7 charge to have the item handed over. seller isn't ...
Hello,I want to give user account access to a team member for customer service / order management. However, when he accepted the invite he was automatically suspended.Please can someone advise? Impossible to get through to a human for eBay customer s...
Hello, I put an item up for sale with a reserve price, however, it didn't say there was a reserve so I took it off straight away. I put it back up and made sure I 100% clicked reserve and set the amount but again it appears like it hasn't. I may be w...
Item Not Received
Where is my order
my seller will not arrange for collection of the big faulty battery
why cant i sell a tote bag, it was removed under "Counterfeit item policy" but its a real item, i am not trying to sell if as a copy or a fake, these are for sale all ove the internet and not sure why this as been removed
Hadn't been on eBay for some time and somehow ended up being directed to mybizhub.space which I assumed was something to do with my eBay account.The site asked for confirmation of card details and then debited £1 from my account, nothing I suspected ...
Ordered item, was delivered to my neighbour, an empty property, photo of delivery shows it's not my front door. Informed seller, who wanted me to chase up Royal Mail! Told him that other than breaking in I have no way of getting the item. Opened a ca...
Can anyone help please My selling has been restricted due to complaints of items not received 5 of theses was sorted that I know of1 the buyer hadn't changed his address after moving and I proved it had been deliverd to address shown but he still lau...
I bought a wholesale clothes 25kg cream category. Received it bleached, used and do a refund. It cost me plus 17.20 plus to return for seller as it need to be collected from home due it heavy. The seller received the last week, all was tracked delive...
I purchased a watch last July and seen the seller was banned and had the watch reviewed professionally because of this and turned out it was a fake. I would have thought ebay would notify me or something. Have I just completely lost my money or is th...
Hi, I've not sold much on here before. I've listed a best pump there are loads of other on eBay but it's been taken down as it is a violation but it doesn't say what I need to change to get it back up. Does anyone have any idea? Thanks
I have purchased a lamp shade from an ebay shop (in China). The first item arrived with an extra hole in it (not as advertised) and was the wrong size. After some to-ing and fro-ing in emails, they agreed to send a replacement. The replacement arrive...
Won a bid paid full amount with postage charge and was a solo bidder but now seller says he doesn't want to sell and wont post the item as I think he expected more money from the bid . I prefer the item rather then refund is it possible ? Thanks
ordered a rubber tip for walking stick did not arrive received a refund 6 months later it has turned up with a label asking for a payment of 7 pounds because counterfeit stamps were used name of the firm is i am surprised e bay would sanction such a ...
Respected, Can someone answer me if I want to buy viatom wellue oxymetar can eBay like firm write something different in invoice, document because law of my country do not have the law that like one person can buy medical product that can only do med...
Hi all I bought headlights of a supplier. I have had these for about 8 months. But when I had a mot it failed on the headlights. Surely the supplier should respond to me for a full refund
Hello, I paid for 2 items from the same seller on 19th May. My eBay said dispatched on 20th, with one tracking reference abs estimated delivery 25th may. On the 23rd May seller messaged me to say one items out of stock, offered an alternative to whic...
somebody scammed me for over £1000 Iphone sent to a totally different address than my registered address why didn't EBAY
I havent been awarded my Nectar bonus points from Ebays 3,4, & 5. April ampaigne Ebay said we should receive them by 16th May its now the 24th May. I've contacted Nectar, they say its Ebay who holds the points and to contact them, are we to receive t...
Buyer initiated a return but did not return item using Fedex tracked postage supplied by myself. Buyer is now no longer a registered user. Ebay are now saying "you should have received the return by now, please refund seller" however there are no opt...
Our buyer has bought our car and then immediately messaged stating £1000 less for cash.Need to cancel order and relist and get reimbursed fees.No option on order cancellation facility to raise this as an issue.How do I do it?
Hands up, I am not perfect! However, on the small number of occasions when I have been at fault, I work with the Buyer to resolve maters amicably. I am not a profesional trader. I use eBay to sell our unwanted household items plus I am also helping a...
Ive bought an item but it still says its for sale
I quote: When eBay does not collect VATeBay will not collect VAT if:The buyer is VAT-registered and provides their valid VAT registration number. In these cases, eBay will not collect VAT and instead the responsibility to account for VAT will switch ...
Hi guys so I sold a phone on eBay which wasn't cheap tracking information provided as well as a picture. The buyer said they didn't receive it, I phoned the shop where it was delivered to they confirmed receipt of it. Yet eBay have refunded the buyer...
Buyer has paid £11.99 for delivery but I find that the cheapest delivery I can find is around £25. The item is worth only £60 so I don't want to spend so much on delivery. It's a large package... 118 x 22 x 73cm. Any solutions?
So my buyer bidded on my item, which was clearly noted as size 16, I gave measurements of waist leg etc in description, they paid and has now noticed the item is a 16 not 14. Clearly states 16 in title, description and photos. They says they're out o...
I ordered on 6th January paid £30 for 48 spring onions and waited for my order due April, it never came. I contacted them no reply, contacted them again and they said they could not find the order so I sent details and asked if they did not have them...
Hi, I have been informed that one of my items has in the main title description a word that i cannot use to describe the item. Ebay have hidden the the item from buyers but i need to fix it according to ebay. I have gone through various menu's to see...
I have no problem with being sent an offer for an item I have put on watch, but I am not amused at being sent an offer for an item that i only looked at and decided I did not want.
The recent Ebay / Nectar bonus point promotion seems to have a glitch in posting the promised bonus nectar points. To qualify purchases needed to be made between 2 April 2024 to 30 April 2024 for 500, 1000 or 1500 Nectar Points 3, 4 or 5 the purchase...
