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Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Forum Posts

What’s the scam?

Wife wants to resupply with oil of Olay.its £6.50 a bottle in shops.1 - See it for £4.50 a bottle on eBay and I order 5 bottles.Get a shipped and delivered message within 2 minutes if each other. After 10 days I ask for a refund due to non delivery. ...

Cancellation denied on wrong amount order.

I went to buy 1item from a seller and so selected 1 item in the drop-down menu. What I didn't know was that it had defaulted to a pack of 6 and I paid for that by mistake on the order page. I immediately contacted the seller, in under 5 minutes, and ...

Seller sent different item than what was listed

Hi All, Just checking I'm (hopefully) covered here. Seller listed a limited edition new and sealed Spiderman 2 PS5 console. Package has just arrived and they've sent the standard version PS5 instead, not the LE version. Seller had marked transaction ...

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contacting ebay

Why has eBay stopped having phone number for customer services because the common frequent questions dont always answer your query and cant post it on here!?

Blocked by a Seller

Hi all. I am disabled and have ti get my Carer to pick up my ebay items I buy from local click and collect store.I missed a old Piece of glass by Greener and asked Seller if relisting. He/She said yes, and would put in on for £24 but as Buy it now.Wh...

Seller has too long to respond to request

Hello. To give a little background, I am new to eBay and have only purchased a few items off here. I bought an item on here that I could have got from elsewhere, but chose to have it off eBay as the delivery speed was much quicker than other storefro...

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Resolved! Can sellers mislead with sizes?

I bought an item that is stated to be a 12 (UK), it is an 8 at a push. (I know UK sizes arent exact, but the difference here is drastic). Seller requires original packaging for a return, but a vacuum seal meant I couldn't see the absurd disparity 'ti...

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  • 8 replies
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Bought an item but suspected pirated material

I'm in the middle of sorting out registering a device, and with that I had to contact the manufacturer who then asked me where I bought it from. So I provided them the ebay link and also the issue I had. Now it seems the issue with registering is som...

Obtain seller information to pursue civil action

I'm in need of some advice on an issue I've run into with a purchase from October. I bought a rare Japanese Pokémon box costing over £3,100, which was supposed to include two valuable promotional cards. Upon its arrival, I inspected the box's plastic...

Fake 925 silver jewellery items sold

Hi from Bulgaria, during July to December I purchased over £400 mixed jewellery items rings, bracelets, necklaces for family / friends Xmas gifts and also some items for fundraising for local animal shelter and new hospice. The seller site says they ...

Multiple issues with multi-item order

Hi all, looking for bit of info/guidance on the correct way to handle this one.I purchased 5 books from a large Ebay seller. Seller posted them out (tracked) as two separate packages, both of which I received today. They (all 5 items) are now showing...

Purchased laptop INAD, seller not agreeing.

Purchased a laptop, but when it arrived today there was damage in the corner of the touchpad base, and part of the base surround missing. Seller didn't list the damage in the description and clearly avoided taking pics from the angle of the damaged c...

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chinese scam company

this company takes your money and items dont turn up, waited 6 months for my order, said they posted it, blah blah blah, chinese scam company, please beware people . no help from ebay aswell, not good ebay