Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Global Shipping still not working.
This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...
Account verification
At the weekend, i had to help a family member verify his account with photographic I.D, which was only available to do by smartphone. Can I just point out that not everyone has access to a smartphone or computer, does anyone know if there's a postal ...
Cant open app ,google play says it is not supported have tried to update and reinstalled app .same h
App is not supported by Google play have tried update and reinstall but still the same
Reset password failed - great service from support
Just logging in to an account I haven't used in a while - password error.Reset password, got the email, then needs to send a text - but no text!Went through the Bot on the contact page, then got a call from support within a couple of minutes.Some sor...
Ebay App
Any idea what's happened with the App .It's been working fine on my phone since they introduced the new version a couple of months back. Last few days haven't been able to send messages, so I uninstalled, when to re install and it says my phone isn't...
Sold items in Unsold folder?
I have just sold a number of items but some of the sales have gone into the unsold folder and I cannot send invoices , is there a problem with the system ?Never had this before
You’ve asked me to reset my password is that correct?
You’ve asked me to reset my password
Resolved! Is anyone else unhappy with eBay's new messaging system ???
I've been a member of eBay for 20 years now... Over the years they have made many changes, some good and some not so good... This one of completely revamping the messaging system is NOT GOOD !!! ... and it is now a challenge to read and reply to my i...
Revise advert. NOT SIMPLE.
Revise advert. NOT SIMPLE. Each and every time I revise an advert the submit tab brings up a red banner warning, something is wrong. Scroll down and the postage is the highlighted area. WHY, I only changed the wording of text and if postage was good ...
Repeated issue with listings being removed in error due to being a prohibited item
Hoping someone can offer advice on a frustrating issue. My UK-registered online pharmacy account keeps having legitimate over-the-counter (OTC) listings incorrectly flagged and removed as prescription meds. This happens every few weeks. The main prob...
Resolved! Condition Description / Item Condition Text-Box missing on draft listing page
Hi everyone. I started making a listing page draft some days ago (am taking it slowly - am new to EBAY and still getting used to it + I don't have much time to work on it sometimes). I can't remember if when I started the draft the text-box field "Co...
Disappearing Drafts !!!!
Has anybody else had this happen to them over the past few days ...Ive done some research and gather its not a new issue however ive been setting up drafts over the past week getting ready for this weekend , signed in yesterday and 8 of my drafts had...
eBay not working with my Huwawei P30 phones running andriod 10 or build number (EMUI) 12.0. *HELP*
Hi there, eBay community; I have a Huawei P30 phone as well as the Lite version which runs with the latest version of itself being EMUI 12 or android 10 / 11. Although it is EMUI 12 suggesting is it based on android 12 Huawei runs separately to andro...
App not working
App not working, says update and won't. Just stuck in a loop of trying to update and it saying it has the latest version. Whatever you did put it back the way it was
Tracking numbers from labels not uploading
Since yesterday tracking numbers from ebay royal mail are not uploading only the ones you pay extra for such as 24hrAs i have a lot of items this is a real pain to do each one myself.Also we need the tracking to get paid on timeanyone else got this p...
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