Hi, I received a surprised email from ebay saying "email couldn’t be sent because they violated our member-to-member contact policy." reminding me "so we wanted to remind you that your eBay emails should only be about your eBay transactions and can’t be used for promotions outside of our marketplace."
They sent me the email address is sent the supposed email to, so.
I searched the email address and couldn't find any email sent from to me to that address! then I search my RM account, to find the order.
I found the order, and i would have had no reason to message/email that buyer as it's a 'normal' order/transaction. So i've not had any direct communication with buyer.
Only email the buyer would have got would have been from Royal Mail advising the status of the delivery expect, but i dont know which status email would have been flagged .etc. So why is ebay flagging up emails sent to buyer from Royal Mail! There is no violation on my part!
Is there a glitch? Why is ebay flagging up emails sent to buyers from Royal Mail re order track status or delivery update?
