Simple Delivery with Click & Collect is revealing private seller's postcode

porte2425
Conversationalist

eBay’s system seems to be confusing Evri Click & Collect with a local collection under the contact page, and thus revealing their postcode to anyone looking.

 

If you look at a private seller’s listing, where they are using Simple Delivery and have allowed Click & Collect, but have not enabled local collection, then everything seems okay (i.e. you can only see the item’s general location).

Screenshot 1.jpg

However, when you click "Contact seller", it is incorrectly stating "Postage and collection in person"; and thus revealing the postcode to anyone looking (obfuscated in the image).

Screenshot 2.jpg

When the seller has enabled Click & Collect but it is not SD postage, then it doesn’t appear to happen. Nor when it is SD postage but Click & Collect is disabled.

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Simple Delivery with Click & Collect is revealing private seller's postcode

style_wise
Conversationalist

I also noticed this. eBay has been auto-filling Collection + Postage into new listings & relistings about half of the time. This slipped by my proof reading until I was horrified to see my postcode on listings. My postcode is address specific, so giving it out is the same as giving out my address publicly!

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Simple Delivery with Click & Collect is revealing private seller's postcode

Yes, it is a bit of a privacy nightmare. Just knowing that any random person can locate you down to your street is bad enough.

I didn’t even realise postcodes were visible to people on the contact page if you specify collection as an option (and I will remove the collection option from my listing when the bug that is preventing the Delivery section from being changed is fixed).

I guess I will also have to disable Click & Collect as an option until someone at eBay have confirmed this is a bug that will be fixed soon.

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Simple Delivery with Click & Collect is revealing private seller's postcode

porte2425
Conversationalist

So I opted out of Click & Collect (and the status is now showing as not enrolled / opt in), and I changed the delivery on my listing to postage only, yet Click & Collect is still showing as an option (and so my postcode still visible).

So how actually do you disable Click & Collect on a Simple Delivery listing?

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Simple Delivery with Click & Collect is revealing private seller's postcode

Opt out of Evri potentially delivering your SD item.

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Simple Delivery with Click & Collect is revealing private seller's postcode

Thanks, that worked.

 

I guess higher postage prices is going to have be the cost for a bit of privacy.
Or maybe eBay will actually fix this bug sometime soon!

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